Text-Only Pages Class Act: Access for Deaf and Hard-of-Hearing Students
 
Teaching
Teaching: Introduction
Teaching: First Day of Class
Teaching: Pace
Teaching: Complexity
Teaching: Visuals
Teaching: Attention
Teaching: Point of Reference
Teaching: Animated Gestures
Teaching: Calling on Students
Teaching: Giving Directions
Teaching: Testing
Teaching: Directions for Labs
Communication
Communication: Introduction
Communication: First Day of Class
Communication: Pace
Communication: Flow
Communication: Hard-of-Hearing Students
Communication: Transitions
Communication: Labeling/Referencing
Communication: Rules
Communication: Vocabulary
 
 
 
Support Services
Support Services: Introduction
Support Services: First Day of Class
Support Services: Interpreting
Support Services: Tutoring/Office Hours
Support Services: Notetaking
Support Services: Live Captioning
Support Services: Materials & Media
 
 
 
 
 
Environment
Environment: Introduction
Environment: First Day of Class
Environment: Lighting
Environment: Competing Sound
Environment: Seating
Environment: Line of sight
Environment: Safety
Environment: Laboratory/Studio
Environment: Group Work
Environment: Field Work
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
First Day of Class: Support Services: Challenges/Strategies
Challenges/Strategies
Site Accessibility
Using This Site
Discussion Board
Student Perspectives
Teacher Perspectives
Teaching Tools
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  Related Topics:TEACHING: First Day of ClassCOMMUNICATION: First Day of ClassENVIRONMENT: First Day of ClassENVIRONMENT: Line of sight
 
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Challenges

Above all else the first day of class in a new term will undoubtedly be busy.

If you have never had deaf and hard-of-hearing students in your course before today, it would be quite normal for you to have a number of questions, and emotions, about that coming experience.

The “Introduction” page of the “Support Services” section of this web site includes very brief basic information on the variety of support services that may be available on your campus.

This section deals with the use of support services. At the same time, we encourage you to read the other three “First Day of Class” sections you’ll find in the listing above.

On the first day you may face many challenges, and may ask yourself a number of questions about support services.

  • What support services are available on campus?

  • How do I ensure that my students have the proper support services available?

  • When a support service provider appears in my class, what are my responsibilities?

  • How do I know if the support services meet the needs of my students?

Strategies

(NOTE: The next few paragraphs are repeated in slightly different forms at each of the other three “First Day of Class” pages on this web site.)

There are a variety of strategies that center on the first day of class. It’s often said that ‘people who are deaf are just like anyone else, except they cannot hear;’ however, you are going to have to make accommodations and take actions to ensure they have access to your instruction.

While it’s important to get it right on the first day, that may be an unrealistic expectation, so flexibility is important. Last minute scheduling issues often interfere with the smooth provision of support services. Students often change classes during the first days of the term, requiring time to realign support services to meet their need.

With this in mind, here are a number of strategies that may be helpful on the first day of class.

  • Learn as much as possible before the first day about the support services provided on your campus. Contact the individual or office providing coordination of services. Learn what the practices are on your campus. While your expectation may be that you should be contacted, you should be prepared to take the initiative as you are ultimately responsible for the students in your class.

  • Keep in mind that your actions – and the attitude you display – toward the deaf and hard-of-hearing students, and the support service providers, are observed by all students in the class. Create an environment in which everyone in the classroom is welcomed and supported.

  • Arrive at class early on the first day. This will allow you time to meet and welcome deaf and hard-of-hearing students and support providers, and in the process establish rapport and set a positive tone for the term. Offer to meet separately with those students if needed. Since some of the students may be new to the campus, make sure they are aware of available support services.

    It will also provide you with time to respond to any issues regarding support services. Deaf students or the interpreter or the captionist may not arrive on time, perhaps because of scheduling or other issues. Be prepared to deal with these interruptions in a positive way, assuming they were unavoidable. At the end of the class, inquire about the tardiness, and as needed communicate your expectations directly to all involved.

  • Because hard-of-hearing students without an interpreter or captionist must have line of sight to you in order to speechread you, seating will be in important issue to discuss and resolve with those students. Allow hard-of-hearing students to have access to seats at the front of the class.

  • Because deaf students must have line of sight to interpreters, be prepared to talk with deaf students and the interpreter about appropriate student seating and positioning of the interpreter. Allow deaf students to have access to seats at the front of the class.

  • If a notetaker is present, after class request a copy of the notes, review them as needed, and provide feedback to the notetaker.

  • After the class, speak to the deaf and hard-of-hearing student(s), and the interpreter, captionist, and notetaker, to solicit feedback on the provision of support services. Ask for suggestions. For example, if the interpreter or captionist frequently interrupted you, ask why – there may be ways to improve communication in the classroom.

  • Be patient and flexible. No matter how frustrating for all involved, and no matter how competent and hard-working the support service providers are, it may simply take several classes for all support issues to be resolved.

  • Finally, introduce the support service providers to the class on the first day. This will indicate your support for these individuals, and explains their purpose to the hearing students in the class. If appropriate ask each to briefly explain their purpose and invite interested students to question the support service providers after class.

 
   
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  Major funding from the Fund for Improvement of Postsecondary Education (FIPSE), and Demonstration Projects to Ensure Students with Disabilities Receive a Quality Higher Education, U.S. Department of Education. Produced at the National Technical Institute for the Deaf, Rochester Institute of Technology, Rochester, NY