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Outreach Education > American Society for Quality
In 2009, Rochester Institute of Technology and ASQ agreed to collaborate on the development of an education program for members of ASQ.
RIT is internationally recognized as a world leader in career-oriented and professional education and is known for responding to the changing needs of industry, community, and the world. US News and World Report consistently ranks RIT as one of the nation's leading comprehensive universitites.
ASQ Seeks to create a variety of educational pathways for its members. Such pathways must give consideration to the prior learning of members and recognize their work experience as quality professionals. Our partnership, therefore, gives consideration to the role of ASQ certifications in the path to acheiving academic credentials.
The RIT-ASQ partnership includes four areas of study:
The concentration areas that an ASQ member may choose to study are varied, and include, but are not limited to:
|RIT Quality Course|
|Intro to Quality||Quality Data Analysis||Management for Quality||Intro to Lean Six Sigma||Statistical Quality Tools||Teams & Team Development|
|CQA||N/A to quality courses. Can receive "General Technology" elective credit towards AAS, BS or Diploma.|
*Each ASQ Certification's "Body of Knowledge" (BOK) has been compared to the "Intended Learning Outcomes" (ILO) of each RIT course above. Note that no ASQ certification's BOK matches any ILO of an RIT quality course. To earn credit for an RIT course, an ASQ "credit by experience" portfolio must be prepared for each course you hope to earn credit for and consist of your current ASQ certification(s) and additional documentation from your professional experience that shows evidence of the ILO's not covered through the ASQ certification. To determine what additional portfolio evidence needs to be included in your CBE portfolio, contact the ASQ Advisor, Abby Berner.
ASQ members themselves benefit from this partnership in a number of ways. First, our faculty has compared the competencies and body of knowledge associated with various ASQ certifications against the learning outcomes and requirements of RIT courses to determine where there are any gaps. An ASQ member would then create a portfolio demonstrating an example from their professional experience that shows they have knowledge and application in each of the gap areas. A member who submits a successful portfolio and has current ASQ certification will be awarded prior learning experience, and receive academic credit for the applicable RIT course.
A second benefit is that RIT will waive the standard fee for this review process for ASQ members only.
Third, we have assigned a professional academic advisor for this partnership who will assist ASQ members throughout this process, and in the overall attainment of their educational goals.
Fourth, both the portfolio submittal and the courses that an ASQ member takes can be done completely online. There is never a need to travel to the RIT campus. ASQ members are, of course, welcome, and we would particularly enjoy having you participate in graduation.
Click here to download the Quality Management brochure.
The objective is to equip students with state-of-the-art tools and skills necessary to function as quality professionals in a variety of settings. Students completing this program will be well-positioned to work as quality team leaders, trainers, facilitators, and managers in a variety of organizational levels and settings. The certificate is four courses, each four credits, and is offered totally online.
Required courses (click on the course title for a description):
An introduction to the fundamental concepts of total quality management. Includes an overview of the competitive environment, the cost of non-quality, and the history of quality; a systematic examination of the leading definitions of quality and models of quality management; and an exploration of the implication of quality management concepts for organizational structure and roles, decision making and interpersonal relations.
An introductory course in statistics and probability that provides students with techniques to analyze and interpret quality control data. Topics include problem solving techniques such as the fishbone and flowcharting, descriptive statistics (statistical tables and graphs, measures of central tendency and dispersion), a brief overview of the normal distribution, and one-way ANOVA. Prerequisites: 0684-310, Introduction to Quality. Credits: 4 Offered online only.
Six Sigma techniques, introduced to industry in the late 1980's, use data-driven decisions to reduce defects, drive down costs and increase efficiency. This methodology focuses on minimizing process variation, thereby enabling the process to operate more smoothly and efficiently. Lean is a process that focuses on eliminating waste and streamlining operations. Lean Six Sigma, a more recent technique, combines the two processes. Data-driven decisions are still present, but the emphasis on speed for the process improvement is key. Combining these two methods into Lean Six Sigma provides a powerful tool to make improvements in any process or business. In this course, students learn the history, context, and tools of Lean/Six Sigma through lectures and case studies, and begin to apply the process in a course project. Offered only online.
An introductory course in Statistical Quality Control techniques used in determining operating quality levels and recognizing degrees of process control and capability in a service industry or a manufacturing process. Topics include tools for diagnosing sources of variation; construction and interpretation of charts for variables and attributes; process capability; and ANOVA. Students will also be given a short overview of design of experiments (DOE) concepts and Taguchi methods. Offered online only.
Successful companies integrate quality techniques and concepts throughout their operations. This course addresses issues in developing and managing an effective organization, including defining a quality philosophy, delighting the customer, the role of strategic planning, enhancing employee involvement, and sustaining quality initiatives. Additional topics include understanding quality standards and systems, benchmarking, and vendor and supplier assurance. Prerequisites: 0684-310, Introduction to Quality; 0684-340, Quality Data Analysis. Offered online only.
Please complete this short application to get started. Abby Berner will contact you for assistance through the admission process.
For information regarding areas of study, concentrations, or courses, please contact Academic Advisor Abby Berner at email@example.com or 585-475-7297.