Bonalyn J. NelsenAssociate Professor
Nelsen, Bonalyn J. â€œSpeeding Toward Trouble: Jay Peak Resort vs. North Troy, VT.â€ The Journal of Case Incident, (2010): n.p. Print.
Nelsen, Bonalyn J. and Patricia Walker. â€œMeasuring and Managing Employee Turnover at Tastee Max Restaurants.â€ The Journal of Case Incidents, 3.1 (2010): n.p. Print. â€ Â«
Editor (book or journal)
Business Case Journal, published by the Society for Case Research. 2010. Print.
Nelsen, Bonalyn J. The Cultural and Social Challenges of Technical Service Work: Observations from the Field of Automotive Repair. Stuttgart: Lambert Academic Publishing, 2010. Print.
Nelsen, Bonalyn J. and Jon Horne. â€œThe New Service Science: Opportunities for Hospitality Management Education.â€ 2010 Eurochrie Annual Conference. Amsterdam, The Netherlands. 25-28 Oct. 2010. Presentation.
Nelsen, Bonalyn J. â€œWeâ€™re Okayâ€¦Really! How Courtesy Stigmas Damage Destination Image in the Absence of Tourism Crises.â€ 2010 Eurochrie Annual Conference. Amsterdam, The Netherlands. 25-28 Oct. 2010. Presentation.