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RIT E. Philip Saunders College of Business
2nd Annual Service Innovation Workshop
April 27, 2012

Keynote Speakers

Shami Khorana, Ph. D.

President, HCL America, Inc., HCL Technologies

Susan Hasenauer-Curtis

Executive Director of School Innovation

John R. Valvo, M.D., F.A.C.S

Director of Robotic Surgery, RGHS; VP, Titan Medical Surgical Robot Co.

Scott Condron

Managing Director and Chief Technology Officer, BlackRock

Naveen Sharma

Director of Computing and Information Services Laboratory and Chief Innovation Officer, ITO Services Group, ACS, A Xerox Company

UPDATE: 2nd Annual Service Innovation Workshop is POSTPONED

2012 Theme: Service Innovation - I Have an Idea

RIT and Senator Gillibrand are co-hosting an important summit conference on the campus on Friday, April 27, 2012.  In addition to Senator Gillibrand, the agenda includes the US Secretary of Commerce Bill Bryson, Associate Director of Industry Innovation Programs of NIST Phil Singerman, and Jack McDougle Senior VP of the US Council on Competitiveness.  The topic is opportunities and strategies to support sustainable economic growth in upstate New York.  RIT expects to play a significant role in Rochester's economic growth.  And, this is a major and all day event and a significant step in fulfilling our president's mission for RIT.

Unfortunately, this conference was announced at short notice and the times directly conflict with our "I have an Idea: workshop which was planned earlier.  Given the high profile nature of this summit conference we, in conjunction with HCL and Xerox, have regretfully decided to postpone the Second Annual Services Innovation workshop to a later date.

Please accept our apologies for the inconvenience this causes you.  But, the circumstances are outside our control.  We very much appreciate your understanding."

If you have any questions, please contact Dana Pierce ( or Jim Baroody (