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RIT E. Philip Saunders College of Business
2nd Annual Service Innovation Workshop
April 27, 2012

Keynote Speakers

Shami Khorana, Ph. D.

President, HCL America, Inc., HCL Technologies

Susan Hasenauer-Curtis

Executive Director of School Innovation

John R. Valvo, M.D., F.A.C.S

Director of Robotic Surgery, RGHS; VP, Titan Medical Surgical Robot Co.

Scott Condron

Managing Director and Chief Technology Officer, BlackRock

Naveen Sharma

Director of Computing and Information Services Laboratory and Chief Innovation Officer, ITO Services Group, ACS, A Xerox Company

Speakers

Keynote Speaker

Dr. Shami Khorana
Dr. Shami Khorana

Shami Khorana, Ph. D., President, HCL America, Inc., HCL Technologies

Dr. Shami Khorana is president of HCL America, Inc., a division of HCL Technologies, a global leader in IT services. Khorana, who is based out HCL's Vienna, Va. office, is responsible for managing U.S. operations and accelerating HCL's growth in the U.S. Since he ascended to this executive role, HCL America has grown multi-fold under Khorana's leadership.  HCL America now has more than 7,500 employees in the United States and it represents 56 percent of HCL Technologies' overall revenue.

A recognized leader in business strategy and technology implementation, Khorana is responsible for managing successful  customer engagements across multiple vertical sectors, including life sciences, hi-tech, retail, media and publishing, automotive and financial services, as well as in  horizontal domains such as enterprise resource planning, enterprise application services, enterprise transformation services, customer relationship management, content management and other similar services.

Khorana previously held the position of vice president of consulting services at HCL Technologies in the U.S., and was in charge of growing the end-user business to supplement the traditional product and technology focus. Prior to HCL, Khorana served in senior management positions at James Martin & Co., the National Association of Security Dealers (NASD) and the Federal Home Loan Mortgage Corporation.

Khorana earned a Ph.D. in physical chemistry, a master's degree in electrical engineering from the University of Notre Dame, and a master's degree in business administration from Indiana University. Dr. Khorana has also taught at Indiana University, George Washington University and the University of Maryland.

Panel Discussion

Susan Hasenauer-Curtis

Executive Director of School Innovation

Susan Hasenauer- Curtis' career began in the Rochester City School District in 1994 following her graduation from SUNY Geneseo where she obtained her Bachelor's Degree in Elementary Education.  She has taught various grade levels including:  1st, 4th and 6th grade MAP/IB.  During this time period she went back to school and received her first Master's Degree in Literacy from SUNY Brockport.  She became the District Lead Teacher in Elementary Mathematics in 2002 fulfilling a 3 year grant and continued as an Instructional Specialist until 2005 when she completed her 2nd Master's Degree in Educational Administration.  At this point she solidified her first administration job as the Assistant Principal of School 19.  During these years she worked diligently with Anne Brown Scott to raise School 19 to a Nationally Recognized NYCUST award winning school.  In 2010, she became the Principal of School 19 and was once again blessed to be part of a leadership team that led the school to a second National Bronze Recognition from the Alliance for a Healthier Generation. Currently, she is the Executive Director of School Innovation.  In her free time, she enjoys spending time with her family, including her husband and two daughters.

John R. Valvo, M.D., F.A.C.S

Director of Robotic Surgery, RGHS; VP, Titan Medical Surgical Robot Co.

Upon matriculation from the University of Buffalo Medical School, Dr. Valvo entered the urology residence program in urologic surgery at the University of Rochester.

Upon completion of his residency he remained in the community under private practice and was the Chief of Urology for many years at Rochester General Hospital.

He is presently the director of robotic surgery at Rochester General Hospital and Vice President of Titan Medical Surgical Robot Company based on Toronto, Canada.  Dr. Valvo continues to practice general urology but his particular interests are in the field of urologic oncology/genitourinary prosthetics and robotic surgery.

Scott Condron

Managing Director and Chief Technology Officer, BlackRock

Mr. Condron leads the Global Technology Infrastructure Operations, Engineering and End User Computing Groups.  Prior to moving to his current role, Mr. Condron was Chief Software Architect and was responsible for the creation and deployment of many Aladdin elements, including Galileo and GPLive, and the commercialization of AnSer. Mr. Condron joined BlackRock in 2002 from Financial Technologies International where he was Senior Vice President and the head of research and development. From 1994 to 1999, Mr. Condron was Senior Vice President and global head of the Financial Engineering Group responsible for derivatives trading technology at Republic National Bank (acquired by HSBC in 2000). Prior to 1994, Mr. Condron headed derivatives technology in London for Mercadian Capital L.P. Mr. Condron began his career in 1987 at Drexel Burnham Lambert in the Fixed Income Research division.

Mr. Condron earned a BS degree in biomedical computing from the Rochester Institute of Technology in 1987.

Naveen Sharma

Director of Computing and Information Services Laboratory and Chief Innovation Officer, ITO Services Group, ACS, A Xerox Company

Naveen Sharma directs the Computing and Information Services Lab (CISL) at the Xerox Research Center Webster (XRCW). His technical leadership in distributed/cloud computing and data intensive scalable computing played a significant role in the formation of CISL, which is broadly focused on research and development  of scalable computing for business process and document solutions, big data analytics, and human computations.

In his current role, Naveen oversees a wide range of research areas including collaborative computing, device/imaging services; social and web technologies; analytics and large scale computing; work practice and technology, and information technology solutions. He helped establish an offshore innovation prototyping team for XRCW, and also manages several active open innovation collaborations with a number of universities.

In his role as the Chief Innovation Officer for the IT Services business group at ACS, A Xerox Company, Naveen is focused on business process services innovation, business challenges and opportunities in light of emerging compute paradigms such as cloud and autonomic systems, and the services marketplace. 

Naveen joined the Xerox Innovation Group (XIG) in 1994. He has extensive experience in technology transfer and the delivery of product ready code to Xerox business groups. Most of his projects have included customer-focused research and experimental systems building, and many have resulted in actual offerings being created or enhancements to existing offerings. He has spent time embedded within product groups to understand their challenging technical issues.

Prior to joining Xerox, Naveen was a Research Assistant Professor at the Institute of Computational Science (ICM), Kent State University in Ohio, a position funded by a National Science Foundation Higher Performance Computing grant.

Naveen has a master's degree in mechanical engineering and a doctorate in computer science. He holds more than 25 U.S. patents and patent applications, and has published more than 20 research papers.