Shelly Cicero

Administrative Services and Operations Management


Contact Information

OfficeGOS 2338
Phone(585) 475-7465
Fax(585) 475-6627
Emailmsc1511@rit.edu

Mailing Address

Rochester Institute of Technology
School of Mathematical Sciences
85 Lomb Memorial  Drive
Rochester, NY   14623


Job Responsibilities

Budget management, reconciliation certification, financial analysis and forecasting
Human resources process management
Project and space management
Public relations and newsletter coordination
Development and alumni relations stewardship
Process improvement and training
 
Degrees
 
BS, RIT Business Administration
MS, RIT Service Leadership and Innovation


Research Interests

Relationship Management
Mentoring
Change Leadership
Co-creation and Process Improvement