Leader’s Day at RIT Dubai

RIT Dubai– Rochester Institute of Technology– A Leading US University in Dubai cordially invites you to attend Leader’s Day where you will hear Dr. Marvin Deitz give a workshop on Customer-Centricity & Leadership.  Learn how to lead an organization and be more customer oriented.  Register directly at  Dubai@rit.edu.  

AUDIENCE

High school Principals 

High School Teachers

High School Counselors

When

Thursday,  May 15th    2014 

9:00am - 1:00pm

SPEAKER 

Professor Marvin Dietz 

PhD. in Business Administration

MS, Service Management

BS, Hotel and Restaurant Management

 

Seminar will cover:

  • What is a customer-centric organization and what effects does it have on achieving objectives?
  • Creating a learning organization through the principles of the 5 disciplines of a learning organization by Peter Senge
  • How do I change myself and the organization?
  • Witness the "fish principles" via video of the Seattle Fish Market and how this can change your organization
  •  Learn the principles/models of creating a customer centric organization and take part in a 30 minute team exercise to apply the key principles.

 

Register by May 10 :  04 371 2000 or Dubai@rit.edu 
Directions:  Registration in Dubai Silicon Oasis
RIT Dubai is located near main head quarters building of 
Dubai Silicon Oasis
 

 

Thursday, May 15, 2014 - 02:00