Back to Categories

Graphic Arts Customer Service Representative

Hours a Week10-20Hours8am-4:30pm
Start DateASAPPost Date11/2/2016


Essential Functions

Work within a fast-paced, customer-centered, digital printing and reprographics retail facility to produce high quality products and services. Provide customer support on a range of graphic design, publishing and business software products and assist customers in determining the best products and solutions. Must be able to work both independently and as part of a team with the ability to learn quickly and communicate well. Responsible for operating various equipment such as copiers, personal computers, bindery, etc. and for providing customer support on various computer applications and print and reprographic jobs. Provides consultation on products and services and assists client in assessing the right solution.

Non-Essential Function

Assist Manager and/or Co-op Manager with the administrative duties of the store. May be required to do pick-up and delivery of jobs utilizing the store's vehicle or by other modes. Assist Customer Service Representative in determining additional markets, products, services and/or needs through customer input and interaction.

Skills Required

Extensive working knowledge of three or more of the following software packages: Office 2000, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Freehand, QuarkXpress. Excellent oral and written communication skills, courteous and friendly demeanor. Dependable, with a strong work ethic and a commitment to excellence. Must posess strong organizational skills.

Skills Preferred

Experience in a retail operation with preference given to those in a printing/reprographic environment. Experience operating equipment associated with reprographic, digital printing and/or graphic arts industry.

To Apply Contact:Christian Argentieri
PhoneNot AvailableTTYNot Available
Emailcxamai@rit.eduDepartmentHub - Print/Postal Services
Job Number125501