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Box Office Attendant

Wage$8.30DaysSunday-Saturday
Hours a Week4-15+Hours10am-10pm
Start DateAugust 19th, 2014Post Date7/16/2014

Information

Position Summary

The primary responsibility of this position is to provide customers with a positive initial event experience at RIT. This experience is created by aiding guests with accurate event information and assisting them in purchasing and/or picking up tickets. This position is expected to work cohesively with all employees and stakeholders as well as maintain a high level of guest service. ***TO APPLY: Complete form found here: http://www.rit.edu/fa/arenas/NewEmployeeApplication.pdf and email to skhgpc@rit.edu ***


Essential Functions

ESSENTIAL FUNCTIONS: 1. Provide all customers with a positive first impression by offering superior, individualized guest service. 2. Answer questions in response to inquiries about shows and events held at RIT. 3. Assist with opening/closing Box Office, including preparation of cash drawer, updating event information and box office organization. 4. Processing ticket orders accurately at the box office window and over the phone utilizing AudienceView ticketing software. 5. Ability to work days, nights, weekends and academic/holiday breaks is a MUST. 6. Problem-solve by effectively communicating with guests to locate and deliver will-call/guest list tickets and various other customer service issues. 7. Provide information regarding events and facilities via face-to-face communication and telephone. 8. Provide superior customer service to all internal box office clients.


Skills Required

Strong customer service and organizational skills, clear speaking voice, and punctuality. Must be well-groomed and dress appropriately. Ability to work flexible schedules; including days, nights, weekends, academic and holiday breaks is a MUST.


Skills Preferred

ASL knowledge. Experience within a ticket office setting and experience utilizing ticketing software. Cash handling experience. Face to Face and over the phone customer service experience.


To Apply Contact:Stacy Hirst
PhoneNot AvailableTTYNot Available
Emailstacy.hirst@rit.eduDepartmentGordon Field House
Job Number103503

Bike Shop Mechanic

Wage$9.00DaysVaries
Hours a Week10HoursVaries
Start Date8/25/2014Post Date6/26/2014

Information

Position Summary

Responsible for providing service and support to the bike shop program. This includes but is not limited to: bicycle repairs, point of sale operations, service to the bike share fleet and general shop upkeep. Employees may be scheduled with regular shifts or on an as needed basis. Employees scheduled on an as needed basis will be expected to clock out early if all assigned work has been completed.


Essential Functions

-Perform bicycle repairs and maintenance of bike shop tools. -Provide service as scheduled on the bike share fleet. -Maintain accurate documentation of all work performed. -Assisting with point of sale operations.


Non-Essential Function

-Maintenance of bike shop tools. -Miscellaneous shop cleaning. -Running errands on campus. -Other duties as assigned.


Skills Required

-Previous knowledge involving bicycles and bicycle maintenance. -Ability to move and lift equipment weighting up to 40 pounds. -Ability to communicate effectively with staff and customers.


Skills Preferred

-Certification in Adult CPR/AED. -Knowledge in ASL.


To Apply Contact:Brenden Eng
PhoneNot AvailableTTYNot Available
Emailbbewell@rit.eduDepartmentInteractive Adventures
Job Number367503

Emergency Management Assistant

Wage8.30DaysMon, Tues, Wed, Thurs, Fri
Hours a Week20Hours
Start DateSeptember 5 2014Post Date6/24/2014

Information

Position Summary

Assist the Director of Business Continuity with elements of the emergency management program including emergency operations center management, plan research / development, incident management reference material creation or update and recovery planning system data maintenance.


Essential Functions

1. Create a references only repository for CIMT use (electronic and paper); 2. Set up and train video conferencing (BlueJeans) for CIMT members; 3. Create maps and overlays for utilities (gas lines, water mains, electrical circuits, sewer); 4. Create a google docs (or other) document sharing location for CIMT use; 6. Create a by-building reference (digital and paper) for the CIMT


Non-Essential Function

1. Maintain Emergency Operations Center laptops; 2. Coordinate the update of the EOC campus scale mode


Skills Required

Intermediate - Google Drive / Docs; Intermediate - BlueJeans or other web conferencing tools; Basic familiarity with relational database applications; Microsoft Office Suite


Skills Preferred

Emergency management or response background or classwork


To Apply Contact:Lynn Daley
PhoneNot AvailableTTYNot Available
Emaillbdrmss@rit.eduDepartmentPublic Safety
Job Number120502