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Program Overview

*Transitioning to the College of Business; to be completed July 1, 2019.

Graduates of the MS program in hospitality and tourism management are well prepared to step into numerous mid-level service management and training director positions. The program is focused on service and innovation, as well as leadership functions within many service and corporate settings and at post-secondary academic institutions.

The hospitality and tourism management program may be taken on a full- or part-time basis. The length of time required to earn a degree varies according to the student's undergraduate preparation and the number of graduate courses taken per semester. To earn the MS degree, all students must take a minimum of 30 credit hours. For full-time students, the program requires a minimum of two semesters of study at the graduate level. Part-time students generally will require four semesters of study at the graduate level.


Anne Zachmeyer
Anne Zachmeyer
Academic Advisor
(585) 475-5062

Program Educational Objectives

Program Goals

  1. Review, assess, and draw conclusions about models and theories associated with hospitality and tourism in a global environment
  2. Effectively analyze, evaluate, synthesize, and apply hospitality and tourism data from diverse sources
  3. Identify and compare the services associated with the tourism system in the context of social, economic, cultural and political environments
  4. Create and present new hospitality and tourism services through effective interpersonal, oral, and written communication


Students will be able to:

  1. Review and assess hospitality and tourism models/ theories
  2. Draw conclusions and  develop innovative, evidence-supported concepts related to specific examples of models in the hospitality and tourism industry
  3. Analyze and evaluate  data from a wide variety of global sources
  4. Synthesize and pragmatically and ethically apply hospitality and tourism information to situations anywhere in the world
  5. Identify, compare, and contrast hospitality and tourism services in a  social, economic, cultural and political contexts
  6. Develop new services in the hospitality and tourism industry that can be applied to a wide variety of situations globally
  7. Create and make presentations in a variety of formats–from written to mediated