Computer Aid Inc Overview
Get an Insider's View of our IT organization
Welcome to Computer Aid, Inc.!
For the past twenty years Computer Aid (CAI) has focused on providing world-class, value-add IT solutions to large and small companies alike. In the Rochester area, our customers have included organizations like Bausch & Lomb, Excellus Health Plan, Frontier Communications, Gleason Works, Harris RF Communications, Kodak, Wegmans, Xerox, Kodak and many others.
CAI hires talented candidates who will have the opportunity to work on projects locally, regionally and globally. With offices throughout the United States, Canada, Europe, and Asia, CAI offers several delivery options including on-site and off-site solutions from five delivery centers in the U.S. and offshore. A strong delivery model allows us to train our Associates quickly, and our focus on client corporate objectives drives ROI, and makes CAI a true partner.
With service offerings in varied areas of IT support like IT process transformation, business consulting, application support and development, desktop services, and staff augmentation, CAI is a company with opportunities to grow and learn new technologies within strong project teams and under seasoned project management. Our unique methodologies enable us to provide clients with practical solutions, strategies, and techniques and our clients attest that their partnership with CAI has enabled them to become 20-30% more efficient and increasingly more competitive and profitable.
Role of IT
CAI was founded in 1981 to provide quality information services to companies of all sizes. At that time, as is still the case today, many IT projects were characterized by:
- Missed Deadlines
- Poor Quality
- Budget Overruns
CAI is not technology and industry driven, but focused on providing world-class value-add IT solutions to each client. The company operates on the belief that regardless of industry or size, customers are looking for IT solutions that are delivered at a Fixed Price, On Time, In Budget, with Defined Processes, using Performance Metrics, and High Productivity. Since its inception in 1981, CAI has completed projects 97% on time, on budget and on spec.
Each of CAI's offerings enables customers to increase shareholder value, avoid permanent headcount increases, and improve end-user satisfaction by focusing on their strategic initiatives. CAI enables customers to concentrate on their core competencies while preserving customer control of the IT function.