UR Overview

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Organization Overview

The University of Rochester is a leading center for teaching and learning, research, artistic performance, and clinical care. The University of Rochester is in the unique position of having two CIOs, one with a focus on supporting the Medical Center, and the other with a focus on supporting the academic and administrative areas of the University. These CIOs work together to provide cohesive and comprehensive services to the University as a whole.

The University consists of six colleges or schools: The College of Arts, Sciences, and Engineering, the School of Medicine and Dentistry, the School of Nursing, the Eastman School of Music, the William E. Simon School of Business Administration and the Margaret Warner School of Education and Human Development.

The UR Medical Center is comprised of the Schools of Medicine and Dentistry and the Strong Health healthcare delivery system. Strong Health is a large healthcare delivery organization that includes: Strong Memorial Hospital, Highland Hospital, Eastman Dental Center, Visiting Nurse Service of Rochester and the Highlands Skilled Nursing Facilities.

Other notable components of the University include Strong Memorial Hospital and Eastman Dental Center (at the Medical Center), and the Laboratory for Laser Energetics and Memorial Art Gallery. The University's performance ranks it among the nation's top research universities, yet it is one of the smallest tier-one research universities in the nation. The University employs over 16,000 faculty and staff in the Rochester area. Information Technology (IT) opportunities at the University cover an array of areas of expertise including administrative computing, academic computing, computer sales, data center operations, networking and communications, information security and compliance as well as support of research and clinical technology initiatives.

Role of IT

As stated in the University's IT plan, Information Technology is intrinsic to the academic, research and clinical enterprises of the University and essential for achieving institutional goals. Increasingly, IT is the preferred means of communication within and beyond a university. It is a significant aspect of patient care and serves as a change agent in the teaching/learning process. Information Technology is essential to meeting the administrative needs of the University and is the tool of choice for research grant proposals, submission and administration. A vast variety of IT analysis and increasingly powerful computers provide the stimulus for amazing research ventures.

Information technology enables support of the enterprise through:

  • University Infrastructure, including support of 3 external campus internet connections
  • Networking and communication services with over 32,000 internet connections, 26,000 phones and 15,000 e-mail accounts
  • Data Center operations which currently supports equipment that spans mainframe and client server systems in a 24x7x365 environment (600+ servers are currently managed in our primary center)
  • Information security and compliance
  • Hardware and software consulting, sales and site license management
  • Help Desk support
  • E-commerce initiatives

The University's Academic, Research and Clinical enterprises also leverage:

  • Educational technology in support of the use of multimedia and emerging technologies and to assist with the adaptation and use of technology for teaching and learning. This includes support of over 400 course websites.
  • Classroom technology to meet the ever-increasing demands for in-class multimedia
  • Advanced networking and communication services for research
  • Computing and communication support for the student residential life experience
  • A vast array of technologies supporting the care of over 1 million patient visits per year in the Strong Health system. Digital imaging in radiology, electronic medical records, pharmacy and laboratory robots, intelligent systems to assist physicians with lab, drug and medical orders are just some examples of information technologies that are deployed to help support the delivery of high quality patient care.

The University's critical administrative processes also rely on information technology for

  • Enterprise system support with operations that cover over 40 administrative applications such as HR, Finance, Student and Development systems
  • System architecture for multi-year technology planning and to ensure the long-term interoperability and efficiency of systems in a decentralized environment
  • Data warehousing to accelerate the delivery and analysis of information
  • Web services to enable the University's growing use of modern applications