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Critical Incident Management 

RIT manages critical incidents using a system is modeled after the National Incident Management System (NIMS) Incident Command System (ICS). ICS is a modular emergency management system designed for all hazards and levels of emergency response. This system creates a standardized approach and organizational structure for managing incidents. The system is used by the Department of Homeland Security and throughout the United States as the basis for emergency response management.

Staff representing a cross-section of university operations, including Student Affairs, Finance & Administration and Academic Affairs, have been trained in ICS and, when needed, are activated as part of a Critical Incident Management Team (CIMT). The AVP Global Risk Management Services is the RIT Emergency Manager and has the authority to activate the CIMT.

The crisis management system is organized around five major management activities. It may not resemble the normal University organizational structure. Employees may report to Section Leaders who are not normally in their chain of supervision. In addition, depending on the emergency and how the situation changes, employees may be shifted between roles within a management activity or between management activities.

  • Incident Command: Has overall responsibility at the incident or event. Determines objectives and establishes priorities based on the nature of the incident, available resources and agency policy. In all incidents there is an identified Emergency Manager or a unified command team. These have responsibility for overall management of the incident and must be fully qualified to manage the incident.
  • Planning and Analysis: Develops the Incident Action Plan to accomplish the objectives. Collects and evaluates information, and maintains status of assigned resources.
  • Operations and Implementation: Develops the tactical organization and directs all resources to carry out the Incident Action Plan through the use of the Operations Action Plan.
  • Resource Coordination: Provides resources and all other services needed to support response and recovery, both for the CIMT and the University.
  • Finance/Administration: Monitors costs related to the incident, provides accounting, procurement, time recording, cost analysis, and overall fiscal, personnel and legal guidance.