RIT
Finance & Administration

Understanding, Managing and Resolving Interpersonal Conflict

This workshop creates awareness and provides understanding of some of the core causes, (bias, value differences, stereotyping), and interactive dynamics of conflict. By drawing a connection between the personal residence of conflict and its interpersonal impact you will be better positioned to manage the conflict through to resolution. Through discussion, participants will understand how the lack of communication can be found at the very source of conflict and how leveraging the use of effective communication skills is essential to successfully conflict resolution.

Sessions

New sessions coming soon!

Facilitator Information: 

Joseph S. Brown is an independent organizational development consultant and educator. Mr. Brown has amassed over thirty plus years in, both, experience and (local and national) reputation, addressing a range of organizational and workplace issue. He has supported various types of organizational entities with their efforts to successfully leverage their organization's diversity through the adoption of inclusive and conflict resolving workplace protocols, behaviors, and attitudes; ultimately creating enhanced individual and team performance. Mr. Brown is also a certified mediator and trainer. In this capacity he mediates organizational conflict challenges within the Seventh Judicial District of N.Y., as well as, with the federal government where he is currently assigned to the U.S. Postal Service.


If you require interpreting services, please contact cpdcoop@rit.edu as soon as possible.

Cancellation Policy