Leadership Development

These courses provide further opportunities to help you improve your leadership and management skills. Each course focuses on a specific technique to help you lead yourself and others.

Series

Teams are an integral part of our organization and contribute to the overall success of RIT. As a manager, or project leader, it is your responsibility to stimulate engagement and motivation within your team, as well as supervise and maintain the project’s optimum completion. Many factors can contribute to the success or failure of a team or project. To overcome these obstacles, requires the manager or project leader, to employ unique skills which support the team and execution of the project as a whole.

Courses

This session refines your team leadership skills, helping you to be more effective in developing your team and its members to achieve their professional potential.  This results in the department being positioned to better attain the organization’s strategic goals.

Areas if focus in this session are:

  • Understanding the “big picture” vision, values and goals of the university and how the participant’s team contributes to attaining this “picture”
  • “Thinking strategically” as a leader and team to target and focus their resources to succeed in their own present and future “purpose/vision” (team’s Key Result Areas)
  • “Mine, Your & Our” ~ Understanding the importance of clear roles, responsibilities & expectations for their team and its members – within the team and throughout the university
  • Defining “Team Ground Rules” that assists in building successful teamwork practices
  • Identifying resources and “action steps” to develop your team’s capabilities and create a positive and productive team workplace environment

Seats in this session are limited to managers, leaders and project leaders.

This workshop is designed especially for managers and project leaders. Using a case study, this class provides an overview of the DMAIC model. Participants also learn process improvement tools and have the opportunity to design a specific process implementing applicable skills within their department or team. 

Seats in this session are limited to managers, leaders and project leaders.

In this group learning experience, team members will learn and apply the DMAIC problem solving model to current projects.  Discussion includes identifying ways of reducing costs using the model as well as the opportunity to practice continues process improvement skills in group activities.

Participation in the class is open to managers and project leaders along with their teams; (limit of 4 people total.)  Teams apply the DMAIC methodology to a case study and have the opportunity to discuss their solutions with the class.

New sessions to be announced.

This class can be customized for private sessions; fees apply.

This session is a short sampler of the Crucial Conversations training program, which teaches participants strategies for handling conversations when there are opposing opinions, strong emotions, and high stakes. Through discussion and activities, participants learn and practice three of the skills taught in the book Crucial Conversations: Tools for Talking when Stakes are High. The sampler session will cover how to:

  • Get Unstuck: Deciding what the challenge is. What is at the root of the problem. This is the conversation that needs to be addressed.
  • Start with the Heart: Understanding what your true motive is; knowing what you really want as an end result.
  • Master My Stories: What are you telling yourself about the situation? We will talk in more detail about this concept—it is one of the most useful skills.

Please note that this is not the full Crucial Conversations training, but participants will have the opportunity to ask questions about the program.

New sessions to be announced.

Why is it so challenging to work with others at times? Why do some leaders seem to be more effective than others? How can you maximize your own impact at work and at home? The answer is emotional intelligence. In this workshop participants evaluate their own levels of emotional intelligence using an assessment tool designed for maximizing performance in the work place.  Throughout the workshop strategies are shared for developing emotional competence in five key areas and participants create an action plan for future development.  Resources are also be shared so that participants may take back activities to utilize with their own departments to builder stronger relationships, increase productivity and foster more positive work environments.

Content of this session is based on Patrick Lencioni's book, The Five Dsyfunctions of a Team.

What are the magic ingredients that make some teams so successful while others seem to continuously struggle?  What kinds of behaviors and factors lead to the destruction of teams?  Using the five building blocks for creating functional teams that Patrick Lencioni outlines in his book, managers complete a team assessment, and engage in activities and discussions to evaluate the challenges in their team and identify strategies for improving in each of the five areas Lencioni outlines.

Seats in this session are limited to managers, leaders and project leaders.

Coaching requires an ongoing commitment to people and their personal growth and development.  Two traits of successful coaches are: a positive attitude toward learning and a strong belief in people’s ability to achieve.  Self-knowledge, especially in these two areas, is a key component of effective and successful coaching. 

In this session, participants complete a self-assessment that helps to increase awareness of their current coaching abilities as they relate to vital coaching skills.  This exercise helps to build on your strengths as well as develop areas that need improvement.

Registration in this session is limited to managers, and anyone in a position of leading other people.

This session shows a crystal clear view of the importance of trust and an understanding of how it can decline. Through personal reflection and discussion, participants learn to recognize situations of low trust and learn that these are not hopeless situations. There are actions that can be taken to place leaders on a path to higher trust and transparency.

Objectives explored in this session are:

  • Why trust is the critical issue facing most organizations
  • How to maintain trust, even when draconian things must be done
  • Local and national case examples of poor transparency leading to loss of trust
  • The relationship between trust, ethics, and morality
  • A model for how to build higher trust that works in today's environment
  • The impact of technological trends on the nature of trust
  • The relationship between trust and fear
  • The relationship between transparency and respect

Seats in this session are limited to managers.

Through interactive exercises and videos, participants are introduced to practical leadership strategies that support a business case for inclusion, which can then be practically applied in their workplaces.

 

A values-based Leadership Program at RIT has been developed for current leaders to equip them with a deeper understanding of the leadership behaviors, values and management skills that are the foundation of a successful organization. This workshop introduces leaders to the basic framework we are using at RIT for leader development: Leading Self, Leading Others, and Leading RIT.

Louise Slaughter Hall Rm. 2140

In this session, the differences between managing and leading are explained in detail through multi media learning experiences as well as open dialogue. The identification of tasks, activities and behaviors that support effective management and leadership in relation to the RIT Core Values are discussed and help define your personal management style and leadership goals. Linking effective personal characteristics that are necessary for success in these roles is a main objective of this course.

This session has a case study pre read. This case study can be found on E-LearningZone.

Managing with DISC helps managers continue increasing their knowledge of the DISC language. This session’s focus is on recognizing the styles within your teams, and adapting your own style to meet the needs of others. Through discussion, videos and group activities, participants have the opportunity to further explore the DISC language and use it to promote better communication and teamwork within their departments.

Seats in this session are limited to managers with direct reports, leaders and project leaders.

Participants must have completed a DISC report and participated in an Understanding DISC session. If you need additional information, contact The Center for Professional Development at 5-5313

This one hour session provides an overview of the next available steps after receiving “White Belt in Team Performance” certification for applying DMAIC principles to your own workplace and team. The class includes information on Yellow, Green and Black Belt certifications for those interested in taking their Six Sigma understanding to the next level. The information provided in this session allows you to consider the full range of possibilities for process improvement and how they will increase the productivity, efficiency and overall success of your office, as well as show examples of how this has been used within RIT. This class is developed by the John D. Hromi Center for Quality and Applied Statistics (CQAS), and reflects the knowledge and expertise of their department.

RIT is committed to building an environment in which all people are treated with respect and dignity at all times. Leaders personally set the example while establishing and reinforcing the standards and behaviors for respect and dignity within their teams.

Through reflection, conversation, scenario debriefs, and group interaction, we will explore together:

  • What it means to be a leader and how you personally model respect and dignity
  • The importance of civility and letting people know that they and their contributions matter
  • Communication skills and behaviors, as well as the right media, that build a work environment in which respect and dignity are consistently practiced.
  • Strategies for using experiences of incivility and disrespect as learning opportunities that create mutual understanding and reconciliation.

This session is designed specifically for RIT supervisors.  The former title of this session was Building Respect in the Workplace for Supervisors, and the content has been updated.

Additional Resources

Lean Six Sigma is a simple problem-solving methodology that uncovers hidden costs and improves productivity.  “Lean,” means striving to eliminate the seven non valued costs in order to shorten cycle times.  “Six Sigma” means applying the DMAIC approach to ensure that the customer’s needs are met the first time.  Both Lean and Six Sigma results in delivering high quality support services for students, parents and employees.  Typically, Lean Six Sigma is applied to a manufacturing setting.  This workshop transfers the methodology to our university environment including our academic culture an

DISC is a powerful assessment tool used to detail individual work styles and work behaviors.  By learning and understanding these behavioral characteristics, we strengthen our communication skills, and our understanding of each other, resulting in higher performing teams and better working relationships.  

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