Many times, we need to work with colleagues, or departments outside of our own familiar area. This may be ongoing, or a one time, special project. This new team has goals to meet, and often not a lot of time to meet them. Shorter deadlines and less meeting times require us to be as productive and efficient as possible, during team meetings as well as when members are working independently.
In this class, participants learn two skills that help them to collaborate with other individuals, departments or teams. At the conclusion of the session, you will be able to:
- Generate a process map for graphically duplicating a simple work task.
- Construct a Swim Lane Map for illustratively communicating inter-departmental effectiveness.
These tools are beneficial for cross departmental teams that are working together to stream line communications, initiate new services, and plan university wide events.
This course is facilitated by Duane Beck, Adjunct Professor