Resolving Conflict - It’s as Simple as Respect

Conflict is inevitable – in any work setting – and among the best of employees and leaders.  Resolving Conflict is a participative program that provides an overview to basic steps and approaches regarding conflict resolution.  It can be taken as either a preparatory program or debriefing component for Crucial Conversations. This training provides basic, logical communication steps, verbal and non-verbal, that become obscured when conflict arises, and helps people to reach resolution with their own ideas and consent.

If you require interpreting services, please contact cpdcoop@rit.edu as soon as possible.

Facilitator Information: 

This session is facilitated by:

Lee Twyman, The Ombudsperson

Mike D’Arcangelo, Director of Diversity Education

Session Dates: 
Thursday, November 16, 2017 -
1:30pm to 3:30pm
Location: 
See Session Registration