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Supporting Students

At RIT, are students are our top priority, and we have many opportunities to offer them our support. Sessions in this category focus on the many ways we can help our students, both academically and professionally.



This series of workshops and panel discussions has been designed to educate the RIT community on our academic support services as well as create a meaningful dialogue surrounding some of our more commonly used tools for helping students.

Student Motivation

Understanding the Accomodation Process for Students with Disabilities

The Center for Professional Development and the Institute Advising Office have collaborated with the RIT Advisors Council to offer an exciting series of professional development workshops for faculty and staff with advising responsibilities. These workshops will offer interactive opportunities to learn more about our students and RIT services to better support our advisees. All workshops will be facilitated by RIT professionals with expertise in the workshop topics.


This workshop is part of the Professional Development for Advisors' series and introduces advisors to the cultural, communication and advising differences they might encounter when working with a deaf or hard-of-hearing student. Specific strategies and tips are shared during this session.

This session is open to the RIT community and all level of faculty and staff advisors who are interested in learning more about working with deaf or hard of hearing students.

  1. Tuesday, April 7, 2015 - 9:30am to 11:00am
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Academic strategies are an essential piece of student academic success. Many of our students are not aware of the most efficient ways to approach studying. This session enhances our understanding of the study process and enables faculty and staff to encourage their students to utilize academic techniques and strategies to increase their ability to be successful. It also promotes the numerous resources and services that RIT has to offer to students to further their understanding of academic strategies and the study process.

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Student athletes manage many competing priorities: academics, athletic schedules, and personal responsibilities.  This workshop will provide an overview of RIT student athlete trends and discuss successful strategies academic and faculty advisors have utilized to support these students.  Student athlete advocates will be available to share their personal experiences and the student perspective.    
After completing this workshop, learners will be able to:

  • Have a greater understanding of the competing priorities of athletes and how to manage, mentor, and support this special population.
  • Have a greater understanding of the resources on-campus for student athletes
  • Identify and apply different support tools to help guide student athletes, specifically geared toward the academic struggles identified to this population.
  • Maximize the experience with student athletes who can serve as natural leaders for other students and programs when given the tools needed to be successful. 
  1. Wednesday, April 8, 2015 - 2:00pm to 3:30pm
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 A shared understanding of what is expected between student and advisor is key to building an advising relationship that is effective. This workshop will help you clarify what is optimal in a relationship and will focus on communication skills, active listening, appropriate referral, and follow-through.

After completing this workshop, participants will be able to:

  • Define their role and responsibilities as an academic advisor
  • Identify and describe advisor's expectations of advisees
  • Be able to define and describe the ideal advising relationship
  • Describe and communicate their role and expectations for students
  • Learn and demonstrate active listening skills, appropriate body language and basic counseling skills
  • Identify resources and learn useful referral skills
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Case Management: A Lean Approach for Complex Circumstances

This interactive workshop provides an opportunity for professional staff advisors, both those new to academic advising and seasoned professionals, to discuss the value, characteristics and complexity of case management in an environment where’s there’s a lot to do and not enough time. The purpose of the discussion is to identify and anticipate obstacles to student success and generate strategies and resources for a lean case management approach that serves students and stakeholders in a professional manner. Participants will share their experience and best practices, and engage in a dialogue that will inspire them to apply a lean case management approach in their work with students.

Participants should bring a specific student situation and be prepared to discuss the challenges and triumphs of applying a case management approach.

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This training will introduce the new undergraduate early alert system, powered by Starfish Retention Solutions.  The training is specifially designed for course instructors.  The session will take an in-depth look at the new process for submitting an early alert on a student and will provide an overview of the follow-up process with students.  After this one hour session, the trainers will be available for an additional 30 minutes to answer questions and provide hands-on guidance.

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This training will introduce the undergraduate early alert system, powered by Starfish Retention Solutions.  The training is specifically designed for faculty advisors, primary academic advisors, and support advisors who are assigned by committee in SIS.  The session will include an overview of how an early alert is submitted and training on the outreach and follow-up capabilities in the system.  This is a hands-on training session.

Additional sessions are listed on registration page.

If you need help registering for this session, please contact the Center for Professional Development at 5-6200, or

See Session Registration

This training will introduce the undergraduate early alert system, powered by Starfish Retention Solutions.  The training is  specifically designed for course instructors.  The session will take an in-depth look at the new process for submitting an early alert on a student and will provide an overview of the follow-up process with students.  This one hour session includes hands-on training.

Additional sessions are listed on registration page.

If you need help registering for this session, please contact the Center for Professional Development at 5-6200, or

  1. Friday, April 3, 2015 - 10:00am to 11:00am
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This workshop is new this year and has been designed especially for RIT advisors.  Both FERPA and RIT's Records Management policy are reviewed and the following topics are covered:

  • An explanation of FERPA, (Family Education Rights Privacy Act)
  • Situations which allow for the disclosure of educational records without consent
  • Practical applications of FERPA
  • Recnet amendments to FERPA
  • A review of RIT's Records Management Policy, C22.0
  • Your responsibilities in reation to records management

Advisors who have completed FERPA for Advisors are welcome to, but not required to complete this class for the certificate.

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This session refreshes our knowledge of general characteristics about our students and provides information on being a strong supervisor; beginning with the interviewing and hiring process, through the training period and continuing to motivate your student employees to be long term, strong members of your department. Topics covered in this workshop include the use of various forms, what employer responsibilities are, new social security regulations, proper training, eligibility cards, and more.

  1. Wednesday, July 29, 2015 - 1:30pm to 3:30pm
  2. Wednesday, August 5, 2015 - 9:30am to 11:30am
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This workshop provides a general overview of the Honors Program, with a specific focus on the program’s academic requirements. The workshop’s goal is to familiarize academic advisors, faculty advisors and staff with the requirements students need to fulfill in order to graduate from the Honors Program.
After completing this workshop, learners will be able to:

  • Identify honors students whom they are advising
  • Assist honors students in developing a plan to meet the Honors Program requirements
  • Identify when honors students are not on track to meet program requirements
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This session will provide RIT Advisors with an overview of national mental health trends and precipitating and contributing factors to mental illness in college students.  The following will be discussed: 
·         The advisor’s particular point of view and role
·         Challenges for Advisors
·         What we are seeing in young adults
·         Treatment Issues
·         Partnering with RIT Resources- how and when to access them
An opportunity to review case studies and ask questions will be provided.  

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Have you ever wondered where to send your students for extra academic help? Do you want to know more about the support programs offered through Student Affairs? Come and learn about what, where, and how students can receive extra academic support in a resource fair format. This will include departments such as the Academic Support Center, TRiO Student Support Services, CRP, HEOP, Disability Services, AIM Program, and FYE.

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The session will provide an opportunity to learn how to use the Non-Reg Tracking page and the My Advisee list in SIS for the Non-Registered Student Outreach project.  This session is targeted at primary academic advisors and support advisors for undergraduate students as well as graduate program directors and graduate program support staff that manage the non-registered project.  Participants will learn how to track and prioritize outreach to students who have not registered for the upcoming term.  

  1. Wednesday, May 6, 2015 - 3:00pm to 4:00pm
  2. Thursday, May 7, 2015 - 11:00am to 12:00pm
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This session will help you explore the diversity of our student population at RIT. You will learn the benefits of having a globally diverse student population and learn how to become more involved with them through communication and understanding.

You will be introduced to some of the areas of compliance that surround international students and learn how the International Student Services Office can offer you support. This session will include a narrative from one of our international students describing their experiences at RIT.

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How can my advising be multi-culturally inclusive when I only have 10 minutes?

This program can help us re-think how to be effective advisors for students of multicultural and demographic backgrounds, when the realities of time constraints can sometimes prevent us from effective interaction or intervention. The program will provide practical tools to help advisers consider possible assessment, interaction, application, action and referral (AIAAR), and heighten sensitivities to students of different races, gender, ethnicities, physical abilities, sexual orientations and other demographic differences that distinguish them from other mainstreamed students…10 minutes at a time.


  1. Tuesday, April 14, 2015 - 1:00pm to 3:00pm
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The RIT student conduct process addresses student misconduct in an educational manner.  This session focuses on educating staff and faculty on how they can assist students as advocates and mentors throughout this process. A description of the conduct process is reviewed throughout the session, along with expectations and self-care for advocates.

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Motivation has a significant impact on student success.  However, the components and ways to impact motivation remain elusive and ambiguous, making it one of the more difficult subjects to address with students.  In this session, participants will be exposed to theories that identify a variety of factors impacting student motivation.  Then, through active discussion, participants will list and develop strategies that can positively influence motivation.

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In this session, participants will learn tips on how to bring up study abroad opportunities with their advisees, as well as some of the major barriers that keep students from studying abroad and how the RIT Global Office can help overcome them.  Through group discussion, participants will be given the opportunity brainstorm ideas and detail best practices.

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Students often use their new freedom at college as a doorway to experiment. This session focuses on both national and RIT trends in alcohol and drug use. The session will explore how faculty and staff can support students who may be using substances and will offer resources for referral.

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With the incidence of autism rising, a growing number of college students with Autism Spectrum Disorders (ASD) are choosing to pursue their college degree at RIT.  We value these students as part of our diverse community and acknowledge that some individuals may need additional support in transitioning to college.   This workshop will discuss the strengths and challenges students with ASD bring to the college experience and some strategies that can be used to support their collegiate success. 

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The Academic Support Center (ASC) provides a variety of individual, small group, and classroom programs and services to assist and empower RIT students along the academic success continuum in reaching their academic goals. Students along the academic success continuum may be “B” students striving for an A or students at risk of being suspended, and everyone in between.
This session will focus primarily on defining and discussing warning signs of students whose academic performance is concerning, and the programs and services that would be especially beneficial for this population.  

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In this workshop participants will gain information about the mission, functions and procedures of the RIT Disability Services Office (DSO). Information discussed will include how a student with a disability requests accommodations, how reasonable and appropriate accommodations are determined, as well as how the DSO test center works. The workshop will conclude with an opportunity for questions.

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This workshop will shed light on the challenges facing first generation/low income college students; in particular, it will help increase your awareness of these students at RIT.  This workshop will provide you with helpful strategies and useful tools to use in your work with first generation/low income students, as well as the larger population of students we serve.

After completing this workshop, learners will be able to:

  • Understand the strengths of and challenges facing first generation/low income students
  • Understand the barriers to education for this population
  • Know national trends in higher education relating to this population
  • Learn concrete tips and tools for working with this student population
  • Be involved in case studies and role plays involving issues facing this population
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This session explains the importance of student engagement in the formula for student success and retention. The understanding of how to identify a student who is not engaged in the campus community, resources to assist in introducing the student to opportunities on campus and contacts for advisors to use if they have questions is focused on throughout the session.

After completing this workshop, learners are able to:

  • Have a basic understanding of engagement theory and the importance of students being engaged
  • Begin to identify students who aren’t engaged in the campus community
  • Refer students to engagement opportunities
  • Identify campus partners who can offer assistance if needed
  • Discuss resources available in each college
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This course provides an overview of relevant student development theories and offers application to everyday interactions with students. If you've ever wondered why students act a certain way, make poor choices, or how to explain behaviors, this introduction provides you with a tool kit to enhance your future interactions with students.

After completing this workshop, learners will be able to:

  • Trace a wide range of student development theory throughout the lifespan
  • Articulate how student development theory can inform everyday practice in higher education
  • Gain awareness of the developmental issues associated with students
  • Recognize the role of student development theory across campus including in and out of class
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This workshop introduces RIT Advisors to the tools and processes used to coordinate the effective delivery of access services to RIT classes.  Participants will also have the opportunity to have questions answered and learn where to go for assistance when issues arise.

After completing this workshop, learners will be able to:

1)     Understand the scope and complexity of access services at RIT and the approaches taken to maximize success for students within resources available.

2)     Understand the methods used to plan and deliver services more efficiently, including

  1. Reserving seats
  2. Early enrollment
  3. NTID sections

3)     Locate and use on-line tools that provide information helpful to the advisement and placement of NTID-supported students in courses of other RIT colleges and programs including:

  1. LCBQ responses on communication
  2. SIS display of planned services

4)     Understand the dynamic processes used to respond to requests for services and how best to assist students in navigating a process which is very unlike their pre-college experience with services. 

5)     Meet members of the DAS staff who coordinate and manage the services to different colleges and academic groups

This class is most appropriate for all levels of faculty and staff advisors who are interested in learning more about supporting deaf or hard of hearing students.

Details about where this class is located can be found here


Additional Resources


Adobe Connect

Adobe Connect is a web-based communications tool that allows you to quickly and easily share presentations desktops and other materials over the internet using the familiar PowerPoint application and Adobe Flash format.  Connect has robust collaboration tools for discussion, whiteboard and text chat.

For current documentation, tutorials and best practices, visit: Adobe Connect Wiki.

RIT’s new Early Alert system will function as it has traditionally: faculty will assess undergraduate students’ performance and notify students who may be at-risk for success in the course.  Advisors will continue to be notified of alerts, and together, faculty and advisors will assist students to identify the best ways to address and remediate the concerns.  The training sessions listed below are designed to introduce users to the new early alert system and process.  Sessions are tailored specifically for instructors and advisors.

Program I:

Provost Summer Intensive American Sign Language and

Deaf Culture Experience

June 16 to 27, 2014

This program is now closed to applications.

Program II:

Provost’s Development of ASL Communication Skill at RIT

August 4-8, 2014

This program is now closed to applications.

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