Frequently Asked Questions

RIT dining plans, meal options, dining dollars, and Tiger Bucks are placed on your RIT ID card. Sign-up for or change a RIT meal plan at during allowed timeframes.

What if I forget my RIT ID card?

We're sorry, but you will need to retrieve your RIT ID card in order to use your meal plan. You may also use cash or credit to purchase meals. RIT ID cards are consistently checked by RIT staff to prevent unauthorized use.

What if I lose my RIT ID card?

Report your lost card immediately to RIT Public Safety, open 24 hours a day, 7 days a week at 585-475-2853. Once reported, your card will be deactivated preventing unauthorized use. You can obtain a new RIT ID card at the Registrar's Office. You are responsible for any usage on the card up until the time you report it lost/stolen.

When is my dining plan available for use?

Academic Year 2016-2017

  • Fall Semester:  Meals and meal exchanges begin with dinner Tuesday, August 16th and end with dinner Friday, December 16th.  There will be no meal or meal exchanges active during Thanksgiving break (Wednesday, November 25th through Saturday, November 29th).  
  • Intersession:  Only Dining Dollars and Tiger Bucks will be active.  Dining Dollars associated with Spring Semester dining plans will be active as of Saturday, December 17th for use early during break. 
  • Spring Semester:  Meals and meal exchanges begin with brunch Sunday, January 22nd and end with dinner Friday, May 19th.  There will be no meal or meal options active during Spring Break (Saturday, March 12th through Saturday, March 19th).  All Dining Dollars expires Saturday, May 20th.  Dining Dollars do not rollover after Spring Semester. 
  • Summer Term:  Dining Dollar meal plans are active Sunday, May 21st through Friday, August 11th.  Dining Dollars do not rollover from Summer Semester to Fall Semester.


What if I don't use all my meals/meal exchanges in a week?

Meals and meal exchanges must be consumed within a given week (a week begins with breakfast on Monday and ends at midnight on Sunday), and cannot be accumulated, transferred, or refunded.

What if I miss meals because of work and/or class conflicts?

For students who are on a residential meal plan, take-out meals are available at Gracie's. Just ask the cashier for a take-out container. Please note that you can either take-out OR eat-in, not both.   Boxed meals for pickup may also be arranged by asking to speak with the Staff Asistant at Grace Watson to make arrangements. 

Can I bring a friend?
Yes, treat your friend, family, co-worker, boss, adviser, or better yet - your professor! - to a meal at any Dining Services location. Just ask the cashier to deduct your guest's meal from your dining dollars balance. Also, you'll receive a 15% discount in Gracie's when using dining dollars!
Additionally, you have a  Freshman or Upperrclassman meal plan, you may use up to FIVE of your meals, per semester, as a guest meal! When a guest is used, a meal is taken away from that week's remaining meals. Students may use any number of these guest meals to pay for 1-5 guests at Gracie's as long as the student themselves are eating with their guest(s).
How do I select/add or change my meal plan?

You can select/add or change a meal plan online at

When you may select your dining plan for 2016 - 2017:

  1. Optional meal plans (fall and spring semesters) – All students living in on and off-campus apartments - Available to select beginning July 1, 2016.
  2. Required resident meal plans– All students living in the Residence Halls, RIT Inn, or Greek housing.  - Available to select once your RIT housing assignment has been finalized starting June 2016.

How to select/sign-up for a meal plan:

  1. Visit and log in with your RIT computer account username and password
  2. Click “Housing Contract/MealPlan” at the top of the page
  3. Select a meal plan:
    1. Students required to be on a meal plan – you will be able to select a meal plan once you receive notice from RIT Housing Operations that your assignment is finalized. Once finalized, you can select a meal plan by completing the “Dining Plan Preference” step in your online housing contract. Click “save & submit” after selecting your dining plan. Changes to meal plans may only be made until the end of the first week of each academic semester (fall, spring) until 4:30 p.m. the Friday of that week online.  No changes can be made after the deadline.
    2. Students not required to be on a meal plan – you may sign up for an optional meal plan by selecting “Optional Meal Plan” for each semester desired. Click “save & submit” when finished.
  4. You can also view, change, and cancel your plan at by clicking on the appropriate links.

TIP: Track your meal plan usage online at!

How can I put more money into my dining accounts?

Manage Your Dining Account Online

Log on to and click on the “Tiger Bucks/Dining Accounts” on the left to:

  • Track account activity and balances
  • Add funds online anytime using e-check or Visa/MasterCard
  • Grant access to your parent/payer to make deposits and check balances online.
What if I don't use all the money in my Dining Dollars account?

When a meal plan is purchased, any dining dollars balances at the end of fall semester will rollover 100% any unused balance into spring semester.  All funds must be used by the end of Spring semester. All dining dollars expire at the end of spring semester, funds do not rollover after spring.  Dining dollars balances cannot be transferred to a Tiger Bucks account.

Do you give partial refunds for unused meals/dining dollars if I leave mid-semester?

Please refer to the Terms and Conditions for more information. 

The following guidelines regarding a refund of unused meals/debit:

Mandatory meal plans - A refund of unused meals/dining dollars cannot be refunded unless a student is officially released from the residence halls or the RIT Inn either through 1) withdrawal from the university (graduation does not constitute withdrawal) or 2) academic or disciplinary dismissal. When released from the residence halls or the RIT Inn, the account holder may receive a partial refund on his/her meal plan in accordance with the refund schedule (see Refund Schedule below).

Dining dollars meal plans – If released by RIT, or deciding to opt-out of a meal plan, the account holder may receive a partial refund on his/her meal plan in accordance with the refund schedule (see Refund Schedule below).

Refund Schedule:

  • Weeks 1–7: 75% of the unused meal plan charges are refunded.
  • Weeks 8-14: 50% of the unused meal plan charges are refunded.
  • Weeks 15-16: There will be no refund.

Any unused balance at the end of the spring term is forfeited. Refunds will be applied to the account at Student Financial Services.

How do meal plans work during Fall Orientation?

During Fall Orientation, your dining dollars account will be available upon arrival. Fall semester meal plan meals and meal exchanges begin with dinner on Tuesday, August 16, 2016 for all students. Meal exchanges can be used in any Dining Services facility for a meal credit of $8.00 as a part of the meal plan. Total meals per week along with meal exchanges (5, 6 or 7 per week) will be replenished each Monday for Freshman and Upperclassman meal plans.


What do I do for meals if I am on campus during a break week or arriving early?

If you are on campus during a break week or arriving early, please keep in mind only dining dollars are active during breaks or before a semester.   Meals and meal exchanges are not active during break weeks, intersession, or summer term.  Please note that dining location hours are limited during break weeks. Please refer to the hours link on the left side of the page.

What if I have a food allergy or special dietary restriction?

Students with any dietary needs due to medical reasons, family medical history, and/or food allergies should contact the Disability Services office at  585-475-2023 to make an appointment.  Once confirmed, RIT Dining Services’ registered dietitian, Mary Anne McQuay, at will work  with you to provide the special diet and food allergy information necessary to accommodate your dietary requirements. Mary Anne will contact you personally to discuss the right food options available to you in the RIT dining locations.

To promote healthy eating and to accommodate various dietary restrictions/needs, such as food allergies, Celiac disease, and religious restrictions, RIT Dining Services offers a number of services and resources through our Smart Nutrition program including:

  • NetNutrition, RIT Dining Services’ online tool for determining nutritional information for foods and meals served in many dining locations. NetNutrition also allows guests to filter menu by food allergen, such as milk and peanuts.
  • RIT Dining Services offers a wide selection of healthy foods and foods for those with dietary restrictions in all of our dining locations. Daily menus at all dining locations include a number of international cuisines, as well as special dietary items such as gluten free, vegetarian, vegan, Kosher, and Halal. View our side-by-side comparison chart for a full list of offerings by dining location.
  • Daily specials and grab-and-go items available throughout many RIT dining locations include custom nutritional labels that include the item’s caloric, fat, carbohydrate, fiber, and protein content, as well as allergen information. Also included on nutritional labels are new Smart Seals identifying Healthy Options, Dairy-Free, Gluten-Free, Low Sodium, Vegetarian, and Vegan options. Smart Seals assist in the easy identification of healthy food choices along with foods that comply with certain dietary restrictions.
  • Mary Anne McQuay, RIT Dining Services registered dietitian, is available to answer your questions about healthy eating, food choices, ingredients used in foods served on campus, special dietary needs, and general nutrition inquiries. You can e-mail Mary Anne at to schedule a one-on-one appointment and visit our Ask Our Dietitian page for more info!
  • Dining's Smart Nutrition website also offers a number of resources and links to direct guests to additional nutrition-related information and useful tools.
How does my meal plan work?

Included in the total meals per week (Tiger 20,14,10,5) are available meal exchanges valued at a specified dollar value each.  These may be used in any Dining Services' location other than Gracie's (excludes Nathan's Soup & Salad and Java's). 

For example:  If you select the Tiger 20 Meal Plan Plan:  During one school week, you purchase 14 meals at Gracie's; utilize  up to 6 of your meal exchnages by purchasing meals at Crossroads Cafe & Market, Catalyst, Artesano Bakery & Cafe, Brick City Cafe, The Commons, and Sol's Underground; and spend $2.50 in dining dollars for beverages between class in a vending machine.