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Rental Car Accidents/Losses

Rental Car Used for RIT/NTID Purposes

RIT maintains insurance coverage through Visa and MasterCard for damage sustained to rental cars charged to the corporate card. If you have not already done so, please report your claim to the appropriate Claims Office at:

NTID MasterCard Credit Cards: 1-800-MC-ASSIST

RIT VISA Credit Cards: 1-800-VISA 911 or online Visa Auto Rental Insurance Claim Center. If you are outside the United States, call collect at 1-410-902-8011.

Please make note of the claim number assigned by the claims adjuster. All claims must be reported immediately following the loss, but in no event later than 20 days following the date of the loss.

You will also need to complete the Visa Car Rental Loss Report and forward it back to the Risk Management office. It explains the process that is typically followed for this type of claim.

Please call Melinda Ward at 475-6135 or feel free to stop by the office in the Eastman Bldg., Room 4008 if you have any questions about this process or if you are experiencing any difficulty in resolving your claim with the insurance company or car rental agency.