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Travel Assistance Services

Faculty/Staff Worldwide Emergency Travel Assistance Services

Travel and medical assistance services are available to RIT employees while traveling more than 100 miles from home or campus.  Services are provided by United Healthcare Global/Medex (UHCG) under the university's Travel/Accident policy, underwritten by Chubb Group of Insurance Companies.

UHCG  can be reached 24 hours a day, 365 days a year to provide services including: medical provider search and referrals, medical monitoring, coordination of medication, emergency medical evacuation and repatriation.. In addition travel services are available including assistance with replacement of lost travel documents, translation, transfer of funds and global intelligence information.  For questions about these services, contact Melinda Ward at (585) 475-6135.

For emergency assistance, you can always call UnitedHealthcare Global Assistance collect at 1-410-453-6330.  

TOLL-FREE ACCESS * - The numbers below must be dialed from within the country.

Country/Region Phone Number(s)
Australia and Tasmania 1-800-127-907
Brazil 0800-891-2734
China(northern regions) 108888 * 800-527-0218
China(southern regions) 10811 * 800-527-0218
Dominican Republic 1-888-567-0977
France and Monaco 0800-90-8505
Germany 0800-1-811401
Hong Kong 800-96-4421
India 000-800-100-1603
Israel 1-809-41-0172
Italy, Vatican City and San Marino 800-877-204
Japan 00531-11-4065
Mexico 001-800-101-0061
Philippines 1-800-1-111-0503
Republic of South Africa 0800-9-92379
Singapore 800-1100-452
Spain and Majorca 900-98-4467
Switzerland and Liechtenstein 0800-55-6029
Thailand 001-800-11-471-0661
U.K., N. Ireland, Isle of Jersey, the Channel Isles and Isle of Man 0800-252-074

 Faculty and Staff Travel and Medical Assistance Provider Information (Login Required).