Travel Assistance Services

Students who have purchased the Aetna Student Health Insurance offered through RIT have access to emergency assistance provided by Assist America, Inc. The services provided are:

These services are designed to assist RIT students when traveling more than 100 miles from home anywhere in the world. Medical Repatriation and Return of Mortal Remains services are also available from the insured's campus location.  For more information, contact Aetna.

Faculty/Staff Worldwide Emergency Travel Assistance Services

Travel and medical assistance services are available to RIT employees while traveling more than 100 miles from home or campus.  Services are provided by Europ Assistance under the university's Travel/Accident policy, underwritten by Chubb Group of Insurance Companies.

Eligible participants have immediate access to doctors, hospitals pharmacies and other services when faced with an emergency while traveling. Europ Assistance  can be reached 24 hours a day, 365 days a year to provide services including: medical provider search and referrals, medical monitoring, coordination of medication, emergency medical evacuation and repatriation as well as travel asssistance. 

If you need assistance, call toll-free in the US or Canada:  1 (888) 987-5920.  From international locations, call collect 1 (240) 330-1571.  If you are travelling overseas, contact Risk Management for an ID card - mjwrmss@rit.edu or (585) 475-6135.