Travel Assistance Services

Faculty/Staff Worldwide Emergency Travel Assistance Services

On Call International provides global travel assistance and benefits to RIT faculty and staff on business travel. Services include emergency medical evacuation and repatriation, security and natural disaster evacuation, pre-trip planning, medical and dental referrals, medical monitoring, 24-hour nurse help line, translator and interepreter assistance, lost/stolen document replacement and more.

Before you depart...

  • Contact On Call with any pre-travel health or security questions
  • Closely review your full plan description
  • Save On Call contact information in your mobile phone or print and carry your plan ID card

While abroad...

  • You can contact the On Call International 24/7 Global Response Center from anywhere in the world to reach an assistance coordinator who is ready to help you with your crisis, no matter how big or small.

  For questions about these services, contact Melinda Ward at (585) 475-6135.

Faculty and Staff Travel and Medical Assistance Provider Information and ID card (Login Required).

For emergency assistance, you can always call On Call collect from anywhere in the world at 1-603-328-1953.