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Reducing Spam in your RIT Inbox

Katrina Rex's picture
Story Photo

Has your inbox been overrun lately with advertisements for mortgage rates, insurance offers and credit reports? Have you received e-mails that look official, but come from a shady-looking e-mail address? You’re not alone.

 “There has been an uptick in spam and phishing over the past several months, says Ben Wolk, program manager for the Information Security Office. “We’re in a cycle where the attackers are a bit ahead of the spam filters. When defenses prove effective, attackers vary their techniques. Defenses improve and attackers vary their techniques again,” he adds.

The ISO recommends that users forward spam messages to The best way to do this is to open a new mail message, and drag the spam email into the message (the attached message will appear as a small envelope in the attachment field). This enables ITS to see the mail header and better block future attacks.

RIT users are also welcome to contact the ITS Service Desk or the Information Security with any questions about specific messages.

Contacting the ITS Service Desk:

Phone Support: (585) 475-HELP [4357]


In Person: Gannett Hall, Room 111

Contacting Information Security:

Phone: (585) 475-4122