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Health Systems Administration

Concentrations

Healthcare Operations in Finance (12 semester credits)

Course Number Course Name
SERQ 740 Application of Leadership Tools and Techniques in the Service Industry
HRDE 731 Team Training and Facilitation Skills
HLTH 720 Health Systems Planning
HLTH 725 Marketing in Health Care

Leadership in Healthcare Operations (12 semester credits)

Course Number Course Name
HLTH 730 Finance in Operations
HRDE 732 Health Insurance and Reimbursement
HLTH 735 Management of Risk in Health
HLTH 737 Lean Sigma in Health Care

Healing Hospitality (12 semester credits)

Course Number Course Name
SERQ 710 Evolving Context in Service
SERQ 722 Customer Centricity
HLTH 745 Healing Cultures within Health Organizations
HLTH 747 Healing Hospitality in the Design of Facilities and Services
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