Student Information System Maintenance Info

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Student Information System (SIS) Planned Downtime

The SIS program team will periodically migrate enhancements to the SIS or implement required maintenance updates. The migration process will clear the system’s cache and users who log in immediately after the migration may experience temporary slowness as the cache rebuilds.

The SIS program team has worked hard to find the least disruptive dates and times for these migrations.  Migrations are completed overnight typically within 6 hours or less. Maintenance activities are larger efforts that require a longer downtime. A campus message will be sent prior to the maintenance activity.

If you have any questions, please contact the RIT Service Center at 585-475-5000 or help.rit.edu. For information on the status of ITS systems, please visit the ITS website at www.rit.edu/its or follow us on Twitter, @RIT_ITSStatus.