Information and Technology Services (ITS) is committed to serving the university's information technology needs. We provide development, maintenance, and support for centralized administrative applications, technology infrastructure, and client computing, as well as support and advice for a wide variety of other information technology needs. ITS consists of the following four main areas:

Development

ITS Development provides development, maintenance, and support for centralized applications such as the Student Information Services system (SIS), the Student Records System (STARS), the Oracle Financials and Human Resource Information System, and more.

Operations

ITS Operations provides for the management of core infrastructure such as the campus data network, phone network, and the centralized data center.

Project Management Office

The ITS Project Management Office (PMO) is responsible for the management of large and medium scale information systems projects run by ITS, and for the ITS project management process.

Support

ITS Support provides support, advice, and is a central point of contact for the use of ITS services and infrastructure. The ITS Service Desk and Resnet (Residential Networking) are part of ITS Support.

Two other teams provide support to the above areas:

• ITS Business Services

  ITS Business Services provides budgeting, human resources, and financial planning services to ITS.

• ITS Strategic Services

  ITS Strategic Services is responsible for the planning and management of key strategic objectives, including vendor management, process improvement and strategic planning.