Welcome to
Information & Technology Services

The Information and Technology Services (ITS) staff are here to help with all of your tech-related questions and issues! Submit a work request or find a full list of support resources for students, faculty, and staff.

Help & Support Pages

A list of support resources for Students, Faculty and Staff.


Contact Us

ITS Service Desk

The ITS Service Desk provides access to technology support for IT services available to the RIT campus.

In person: Frank E. Gannett Hall, Room 1113

Phone: (585) 475-HELP [4357]

E-mail: servicedesk@rit.edu

Hours of Operation



Resnet's primary mission is to support students living in RIT housing (including residence halls, apartments and the RIT Inn & Conference Center) with Network and Internet-related problems.

In person: Nathaniel Rochester Hall, Room 43-1034

Phone: (585) 475-2600

TTY: (585) 475-4927

E-mail: resnet@rit.edu

Hours of Operation


RIT Behind the Bricks

Our team of students provide you with a unique behind-the-scenes peek at RIT. Connect with us!

Twitter | Tumblr | Facebook | Instagram