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About ITS/Contact

Mission, Vision & Value

ITS employees provide information technology leadership to the RIT global community. Our services promote student learning and satisfaction, collaborative research and business effectiveness. ...continue

ITS Employee Peer Recognition Award

Send a customized certificate of appreciation to an ITS employee. This is part of the ITS Reward & Recognition Program. Please note a RIT Computer Account is required.

Information for the RIT Community

* An RIT Computer Account Required

% Microsoft Word Required

Acrobat Reader Required

Contact the ITS Service Desk

  • Phone Support: (585) 475-HELP [4357] or (585) 475-2810 (TTY)
  • Email: helpdesk@rit.edu
  • In Person: Gannett Building, Room 1113