RIT has many networked printer(s) available across campus. To print from one of these printers, you must first add it to your computer if it is not currently available. To add a networked printer to your computer, please follow the below steps:
Adding a Printer
1. All printer(s) should have a label on them indicating the printer's name. Examples of printer names would be prcla01, prsfs03, or priaca15. Note this name before continuing.
2. On your PC, press "Start" and type \\print01 into the "Start Search" Box as shown below, and press "Enter"
3. Within the resulting window, find, and select, the printer you wish to add, and double click it. For example, to add a printer entitled prccl03, i would simply double click on the printer "prccl03" in the list
4. Wait for the wizard to complete. Depending on the specifics of the printer being added, this can take seconds, to a few minutes. It may appear to hang/do nothing, but a progress bar should appear within 60 seconds.
5. Select Start -> Devices and Printers and verify that the printer you added is listed under "Printers and Faxes"
6. Congratulations, feel free to add other printer(s) as needed!
Issues and Errors
There are several issues that may arise that prevent printer installation from completing.
0x00000005 "Access Denied" Error
The most common error is an 0x00000005 "Access Denied" error. This just means that you aren't yet added to the access group for this printer. This error is easily fixed by calling the ITS Service Desk or emailing them at firstname.lastname@example.org. Provide them with:
- Your Username (the username that is recieving the error)
- The printer you are trying to connect to when recieving the error
ITS will be able to use this information to add you to the necessary access list(s), and will follow up with you when this is complete, at which point you will be able to successfully add the printer.
If you recieve any other errors, or have any issues at all, ITS will be happy to assist. Feel free to give us a call, or email us at email@example.com and we will work to assist you in any way that we can.