- ITS Service Desk
- Password Changes
- ITS Lab Services Computer Labs
- Buying Guidelines
- Software Guidelines and Volume Purchasing
- Student Employment Opportunities
The ITS Service Desk provides access to technology support for IT services available to the RIT campus.
Hours of Operation
- Monday - Thursday: 7:30 A.M. - 9:00 P.M.
- Friday: 7:30 A.M. - 5:00 P.M.
- Saturday & Sunday: noon - 5:00 P.M.
- Monday - Friday: 7:30 A.M. - 5:00 P.M.
- Saturday & Sunday: Closed
Contacting the ITS Service Desk
- Phone Support: (585) 475-HELP  or (585) 475-7884 (fax)
- Email: firstname.lastname@example.org
- In Person: Gannett Building, Room 1113
Submit a Support Request Online
Click here to submit a new request (RIT Authentication Required)
RIT Computer Account passwords must be reset every 365 days. To view when your password is due to expire, or to change your password, visit start.rit.edu and click on the "Password Change" link on the sidebar.
Resnet offers computer and network support to RIT students.
Hours of Operation
- Monday - Friday: 9:00 A.M. - 9:00 P.M.
- Saturday & Sunday: Noon - 5:00 P.M.
- Phone Support: (585) 475-2600
- Email: email@example.com
- In Person: Nathaniel Rochester Hall, Room 1034
- Resnet Guide - A guide for RIT students to help get your computer(s) up and running on the RIT network
ITS Lab Services manages a variety of computer labs across campus, within several colleges.
Hours of Operation for Lab Services Office
- Monday - Thursday : 7:30 A.M. - 11:30 P.M.
- Friday : 7:30 A.M. - 8:30 P.M.
- Saturday : 9:45 A.M. - 6:30 P.M.
- Sunday: 11:30 A.M. - 11:30 P.M.
- Monday - Thursday : 8:00 A.M. - 11:00 P.M.
- Friday : 8:00 A.M. - 5:00 P.M.
- Saturday : Closed
- Sunday: 2:00 P.M. - 11:00 P.M.
Contacting Lab Services:
- Phone Support: (585) 475-2056
- Email: firstname.lastname@example.org
- In Person: Frank E. Gannett Hall, Room 1034