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• Macintosh Exchange FAQ

Macintosh Exchange Frequently Asked Questions

• Q: How do I connect to my Exchange account with a Macintosh?
  A: See Connect to Exchange with a Macintosh.
• Q: What servers and protocols are used by Exchange accounts in Microsoft Entourage?
  A: See Microsoft Entourage Exchange servers and protocols.
• Q: How can I access my Exchange calendar from a Macintosh?
  A: See Exchange calendar access from a Macintosh.
• Q: What is the difference between MAPI and IMAP access to Exchange, and how does that affect access from a Macintosh?
  A: See Exchange MAPI and IMAP access from a Macintosh.
• Q: What are the benefits and limitations of Microsoft Entourage v.X with the Exchange Update?
  A: See Limitations of Microsoft Entourage v.X with the Exchange Update.
• Q: How do I set up an Exchange account in Mac OS X-native programs?
  A: See Set up an Exchange account in Mac OS X.
• Q: How do I fix the outgoing mail settings in Microsoft Outlook Express 5 to prevent errors when sending messages?
  A: See Fix the outgoing mail settings in Microsoft Outlook Express.
• Q: How can I setup delegate access to my Exchange mailbox in Microsoft Outlook 2001?
  A: See Set up delegate access in Microsoft Outlook 2001.
• Q: How can I create templates for messages in Microsoft Entourage?
  A: See Mail templates in Microsoft Entourage.
• Q: How do I delete all of the calendar event invitations in my Microsoft Exchange Inbox?
  A: See Delete all calendar event invitations in Microsoft Entourage.
• Q: How does Microsoft Entourage update the free/busy information for my Exchange calendar?
  A: See Update Exchange calendar free/busy status with Microsoft Entourage.
• Q: How do I access Exchange Public Folders with Microsoft Entourage?
  A: See Subscribe to Exchange Public Folders with Microsoft Entourage.
• Q: Can I post directly to an Exchange Public Folder with Microsoft Entourage?
  A: See Post directly to an Exchange folder with Microsoft Entourage.
• Q: How do I create a new calendar event in Microsoft Entourage?
  A: See Create a new calendar event with Microsoft Entourage.
• Q: What are some ways to create a new calendar event in Microsoft Entourage?
  A: See Ways to create a new calendar event in Microsoft Entourage.
• Q: How do I duplicate a calendar event with Microsoft Entourage?
  A: See Duplicate a calendar event with Microsoft Entourage.
• Q: How do I modify a calendar event with Microsoft Entourage?
  A: See Modify a calendar event with Microsoft Entourage.
• Q: How do I attach files to a calendar event invitation in Microsoft Entourage?
  A: See Add attachments to a calendar event invitation in Microsoft Entourage.
• Q: How do I accept or decline calendar event invitations in Microsoft Entourage?
  A: See Accept or decline calendar event invitations in Microsoft Entourage.
• Q: How do I find the size of folders in my Exchange account using Microsoft Outlook 2001?
  A: See Find Exchange account folder sizes in Microsoft Outlook 2001.
• Q: How do I access other people's calendars in Microsoft Entourage?
  A: See Microsoft Entourage and access to other people's calendars.
• Q: How do I attach documents to Microsoft Entourage messages by drag and drop?
  A: See Drag and drop message attachments on the Microsoft Entourage Dock icon.
• Q: How do I connect to an Exchange mailbox through WebDAV?
  A: See Connect to an Exchange mailbox with WebDAV.
• Q: What is Compress e-mail attachments with Microsoft Entourage 2004?
  A: See Compress e-mail attachments with Microsoft Entourage 2004.
• Q: What outgoing mail server should I use with Microsoft Entourage v.X?
  A: See Microsoft Entourage v.X and outgoing mail.
• Q: Why can't I see free/busy data when I invite people to an event in Microsoft Entourage?
  A: See Free/busy information is unavailable in Microsoft Entourage.
• Q: Can I auto-book resources for calendar events with Microsoft Entourage 2004?
  A: See Microsoft Entourage 2004 and auto-booking resources.
• Q: Why don't private events appear in Microsoft Entourage?
  A: See View private events in Microsoft Entourage.
• Q: Why is data from two different Exchange accounts merged in Microsoft Entourage?
  A: See Multiple Exchange accounts merge data in Microsoft Entourage.
• Q: Why is Apple Mail so slow when connecting to my RIT Exchange account, and how can I stop it from checking every Public Folder for new messages?
  A: See Apple Mail checks Exchange Public Folders for new messages.
• Q: How do I rebuild links folders between folders and mail rules in Microsoft Entourage after a database rebuild?
  A: See Microsoft Entourage database rebuild unlinks folders from rules.
• Q: Can I see the members of a group when I address a message or send a meeting invitation in Microsoft Entourage?
  A: See Groups cannot be expanded in Microsoft Entourage.
• Q: Can I see the free/busy status of everyone in a group when I create an event invitation in Microsoft Entourage?
  A: See Groups lack free/busy status in Microsoft Entourage.
• Q: Can I see the free/busy status of everyone in a group when I create an event invitation in Microsoft Outlook 2001?
  A: See Groups lack free/busy status in Microsoft Outlook 2001.
• Q: Can I see the members of a group when I address a message or send a meeting invitation in Microsoft Outlook 2001?
  A: See Groups cannot be expanded in Microsoft Outlook 2001.
• Q: How do I manage my Exchange Sent Items with Microsoft Entourage, so I can avoid going over quota from them?
  A: See Manage Exchange Sent Items with Microsoft Entourage.
• Q: How do I rebuild my database in Microsoft Entourage v.X?
  A: See Rebuild the Microsoft Entourage v.X database.
• Q: What software do you recommend for Mac OS 8 and 9?
  A: See Software for Mac OS classic.
• Q: How do I get rid of junk e-mail in Microsoft Entourage?
  A: See Microsoft Entourage Junk Mail Filter.
• Q: Are Microsoft Office files on a Macintosh compatible with Microsoft Office for Windows?
  A: See Microsoft Office versions and file formats.
• Q: What can the Apple Address Book in Mac OS X do?
  A: See Apple Address Book.
• Q: How do I get messages to wrap to the window width, so that the entire message fits in the window, in Apple Mail?
  A: See Wrap text to window width in Apple Mail.
• Q: How do I import e-mail from another program into Apple Mail?
  A: See Import e-mail into Apple Mail.
• Q: How do I work with my e-mail when I'm not connected to the Internet?
  A: See Access e-mail in offline mode.
• Q: How do I use my Exchange calendar with Microsoft Entourage?
  A: See Exchange calendaring with Microsoft Entourage.
• Q: Why can't I sign or encrypt an event invitation with my digital signature in Microsoft Entourage?
  A: See Event invitations are not signed or encrypted with Microsoft Entourage.
• Q: Why won't my directory lookups, such as Check Names, work in Microsoft Entourage from off-campus?
  A: See Directory lookups in Microsoft Entourage from off-campus.
• Q: How do I filter junk mail from Macintosh e-mail applications?
  A: See Filter junk mail.
• Q: How do I sync my palm with Entourage?
  A: See Migrate Palm Desktop 4.0 to Entourage 2004.
• Q: How can I use Mac OS X and RITŒs Directory Services?
  A: See Mac OS X and RIT Directory Services.
• Q: What is Microsoft Entourage 2004 Service Pack 2?
  A: See Microsoft Entourage 2004 Service Pack 2.
• Q: How do I change permissions to share Exchange folders with Microsoft Entourage 2004 SP2?
  A: See Share folders with Microsoft Entourage 2004.
• Q: How do I open a shared folder from another person's Exchange account with Microsoft Entourage 2004 SP2?
  A: See Open a shared folder with Microsoft Entourage 2004.
• Q: How do I check my Exchange quota with Microsoft Entourage 2004 SP2?
  A: See Check your quota with Microsoft Entourage 2004.
• Q: What is the Microsoft Entourage 2004 version 11.2.1 update and why do I need it?
  A: See Microsoft Entourage 2004 version 11.2.1 update.
• Q: What is Microsoft Entourage 2004 version 11.2.3 update?
  A: See Microsoft Entourage 2004 version 11.2.3 update.
• Q: What is Microsoft Office 2004 version 11.2.3 update?
  A: See Microsoft Office 2004 version 11.2.3 update.
• Q: How do I Customize mail folder sorting in Microsoft Entourage?
  A: See Customize mail folder sorting in Microsoft Entourage.
• Q: How do I create a custom arrangement to sort by conversation threads in Microsoft Entourage?
  A: See Create a custom arrangement to sort by conversation in Microsoft Entourage.
• Q: How do I erase deleted messages from the Trash folder in Apple Mail?
  A: See Erase deleted messages from the Trash folder in Apple Mail.
• Q: Why are week numbers incorrect in Microsoft Entourage's calendar?
  A: See Microsoft Entourage week numbering error.
• Q: How do I forward rich text e-mail messages successfully with Microsoft Entourage?
  A: See Forward rich text e-mail messages with Microsoft Entourage.
• Q: Why won't Microsoft Entourage stop synchronizing with the Exchange server?
  A: See Microsoft Entourage recurring events with no end date.
• Q: How do I import account information into Microsoft Entourage?
  A: See Import account information into Microsoft Entourage.
• Q: Where can I find the most recent updates made to your Macintosh desktop support site?
  A: See Recent updates.