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RIT Computer Account Frequently Asked Questions

How do I get help with my account?

To obtain an RIT computer account, stop by the ITS Service Desk in the Gannett building (7B) room 1113. If you are faculty or staff, you must have a completed ITS Account Request form. The form is available at the Service Desk or online.

How do I change my RIT account password?

To change the password for your RIT computer account, go to the password change web page located at http://www.rit.edu/its/services/user_accounts/passwd_change.html. This page also includes information on how to change & synch other passwords including your password for Oracle Self-Service.

How do I keep others from accessing my account?

By changing your password often, you can help protect your computer account and the files or assignments you store on it. Try to memorize your password instead of writing it down. RIT's Information and Technology Services (ITS) department recommends you change your password periodically. Don't store your password inside an electronic file or other location that is accessible to other people. If you forget your password, the ITS Service Desk staff can generate a new one for you. Contact the ITS Service Desk at 475-HELP (475-4357), 475-2810 TTY or at the Service Desk window in building 7B, room 1113.

What policies do I need to follow regarding my computer accounts?

Computer accounts and the files stored in those accounts are the property of RIT. ITS and other departments with which accounts are associated have the right to review and delete accounts and their contents. Please read and understand the policy guideline documents available from the ITS Service Desk. The latest policy information can be found on the Web at: http://www.rit.edu/its/about/policies/ Your account is valid if you are currently registered as an RIT student or currently employed as an RIT faculty or staff member.

How long after I graduate will my computer account remain active?

Students accounts are retained as long as a student is registered (classes, thesis or coop.) Student accounts are deleted after the fourth consecutive add/drop period without a registration.