Information & Technology Services

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Getting Help

New @ RIT
Computer Hardware & Software Buying
- Faculty & Staff
Downloadable Forms
- ITS Computer Account Request Form (.pdf)
- Mailing List (ListServ) Request Form (.pdf)
Frequently Asked Questions
- Computer Labs
- RIT Computer Account
Help Documents
Services

About ITS

Frequently Asked Questions
- RIT Computer Account
- E-mail Clients
  - Microsoft Entourage v.X for Exchange (Macintosh)
  - Outlook 98 for Exchange (Windows)
  - Outlook 2000 for Exchange (Windows)
  - Outlook 2002 for Exchange (Windows)
- Accessing Your E-mail From a Web Browser
  - Checking E-mail using Outlook Web Access
- Using RIT's Directory Service
  - Apple Address Book (Macintosh)
  - Apple Mail (Macintosh)
  - Microsoft Entourage v.X (Macintosh)
  - Microsoft Outlook Express 5 (Macintosh)
  - Netscape Communicator 4.8 (Macintosh)
  - Outlook 2000 (Windows)
  - Outlook 2002 (Windows)
- Connecting to the RIT Network using Dialup and Wireless Networking
  - AT&T Internet service (.pdf)
  - DialIP overview
  - DialIP setup for Mac
  - DialIP setup for Windows 2000 (.pdf)
  - DialIP setup for Windows XP (.pdf)
  - How to Access RIT's Wireless Network
- Anti-Virus Software
  - McAfee Viruscan Microsoft Windows XP/Vista
  - Virus Protection for Macintosh Computers
- Telecommunications
  - RIT Messanger System User Manual (voice mail)
- Misc. Computing & Resources
  - Computing Resources at RIT (.pdf)
  - Lab Schedules
  - Requesting Support and Access Services (.pdf)
  - STARS (.pdf)
  - Student Information System (SIS) (.pdf)
- File Transfer
  - Samba file services for Windows (.pdf)
  - WS-FTP (.pdf)
  - Fetch FTP client (.pdf)
- Multi-User Computer Systems - General
  - Reflection Suite for Windows (.pdf)
  - Telnet (.pdf)
- Multi-User Computer Systems - Digital UNIX
- Multi-User Computer Systems - OpenVMS
  - File Management Commands (for OpenVMS) (.pdf)
  - HELP (.pdf)
  - StudentInformation System (SIS)
  - WHOIS (.pdf)
- RIT Certificate Authority
- Services
  - Calendaring
  - Computer Labs
    - Hours of Operation
    - Available Software
    - Lab Reservations
    - Frequently Asked Questions
    - Computer lab profiles
  - Data Networking
    - Connecting Using DialIP
    - Network Support Glossary
    - Classroom Jack List
    - Network Usage Statistic
    - Network Infrastructure Links
  - Desktop Support
  - Email
    - Overview of E-mail at RIT
    - E-mail Client Information
    - Accessing Your E-mail From a Web Browser
    - E-mail Replacement Project
    - Directory Service for Your Email
    - Email mailing list service (ListServ)
  - Gartner IntraWeb
  - Personal Web Pages
  - myRIT Web Portal
  - RIT Computer Account
    - Changing Password
  - Security & Virus Protection
    - Virus Protection Software
  - Software Licensing & Volume Purchasing
  - Technology Education
    - Computer-based Training (CBT)
    - Mobile Learning Assistants
    - Technology Workshops
  - Telecommunications
    - RIT Messanger System (voicemail)
    - Service Request Form
    - Dialing Instructions
    - Telephone & Repair Services
    - Contacting the Telecommunication Dept
  - Virtual Private Network (VPN)
    - Download VPN Client
    - FAQ
  About ITS
  - Office of the CIO
  - Student Employment
  - ITS Policies
  Frequently Asked Questions
  - Computer Labs
  - RIT Computer Account