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Welcome to Resnet

Overview

ITS Resnet provides technical support for personally owned machines of RIT students, faculty, and staff.  Resnet offers a wide range of services, from basic machine tune-up and virus scans, to file recovery and limited hardware replacement. Our friendly Residential Computing Consultants are on hand to assist our customers in troubleshooting and resolving a wide variety of computer issues.

Resnet's staff also operates the Resnet Tech Center which is a full-service computer maintenance, upgrade, and repair facility that serves RIT students free of charge. This facility provides the RIT community a quick, convenient option for computer repair right on the RIT campus. Throughout the process, our customers remain informed at each step of the repair process.  In addition, our knowledgeable staff is equipped to provide useful information regarding component replacements and upgrades.

The ITS Resnet office works to ensure that the RIT community continues to receive quick, courteous service. Our location at Nathaniel Rochester Hall is equipped with plenty of space and parking to allow Resnet to easily serve residential students, commuters, faculty, and staff. So, is your personal computer in need of repair? Do you have a technology question? Please don't hesitate to contact us by phone, email, or during our convenient office hours. No appointment necessary.  See you soon!

New Student Information

Welcome to RIT!  As you begin to settle into campus, you will want to set up your computer and internet connection.  This step is essential in order to begin receiving important information about your classes, campus announcements, and to connect with your new classmates, mentors, and friends. 

ITS Resnet is here to assist you during this process should you encounter difficulty or have any questions.  We are also able to assist you when connecting your game consoles or other electronics.  While living in the residence halls, you are expected to abide by institute policies with each of your devices.  Please refer to the link below for guidance.

Click here for the New Student Resnet Guide.