Overview

ITS Resnet provides technical support for personally owned machines of RIT students, faculty and staff.  Resnet offers a wide range of services, from basic machine tune-up and virus scans, to file recovery and limited hardware replacement. Our friendly Residential Computing Consultants are on hand to assist our customers in troubleshooting and resolving a wide variety of computer issues.

Resnet's staff also operates the Resnet Tech Center which is a full-service computer maintenance, upgrade and repair facility that serves RIT students free of charge. This facility provides the RIT community a quick, convenient option for computer repair right on the RIT campus. Throughout the process, our customers remain informed at each step of their repair and our knowledgeable staff are able to provide useful information about component replacements and upgrades.

The ITS Resnet office works to ensure that the RIT community continues to receive quick, courteous service. Our location in Nathaniel Rochester Hall allows us to easily serve residential students, as well as a location with plenty of parking for commuters, faculty and staff. If you have a technology question or your personal computer is in need of repair, feel free to contact us. You can also stop by our office during our convenient hours, no appointment necessary.

New Student Information

Welcome to RIT! As you get settled into campus during move-in, you will want to set up your computer and internet connection so that you can begin receiving important email about classes and upcoming announcements, and of course to begin connecting with your new found friends.

ITS Resnet is here to assist you should your computer not be working right or if you are having trouble connecting to the internet on campus. We also are able to give you information on how to connect your gaming consoles and other electronics, and our policies for wireless devices in the residence halls.

Click here for the New Student Resnet Guide.