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ITS Resnet

Information & Technology Services Residential Networking

Students

Resnet provides residential and network access along with computer repair services to students living both on and off campus. Please note that students must be enrolled in classes to use our services. 

The services listed below are currently offerred for RIT Students with valid accounts. Any replacement parts, software, or other components are to be purchased by the customer from either the RIT Digital Den, a local retailer, or an online retailer. At this time, ITS Resnet does not sell software, parts or replacement components.

Computer Troubleshooting & Repair Services

  • Hardware Troubleshooting
  • Software Troubleshooting*
  • General Software Cleaning 
  • Virus Removal
  • Blue Screen Diagnostic
  • Data Recovery
  • Dust Removal / Computer Cleaning
  • Operating System Repair and Reinstall
  • Electronics Recycling
  • Technoogy Consulting
  • Technical Assistance

Assistance with RIT Applications 

  • RIT Cisco Anyconnect VPN
  • RIT McAfee
  • RIT Gmail Accounts
  • Mobile Device Setup

Residential Network & Wireless Support

  • Network troubleshooting
  • Wired & Wireless setup
  • Additional IP Requests
  • Secured Networking Enforcement
Note: Resnet does not support or install pirated (illegally obtained) software. Any licensed software must have the original product key and packaging in order for Resnet to be able to install it.