ITS Resnet

Information & Technology Services Residential Networking


Resnet provides residential network access and computer repair service to students living both on and off campus. Please note that students must be enrolled in classes to use our services. 

Services offered below are currently free of charge. Any replacement parts or software are to be purchased by the student from the RIT Digital Den or a local or online retailer; ITS Resnet does not sell software or parts.

Computer Troubleshooting & Repair Service

  • Hardware Troubleshooting
  • Software Troubleshooting*
  • General Software Cleaning 
  • Virus Removal
  • Blue Screen Diagnostic
  • Data Recovery
  • Dust Removal / Computer Cleaning
  • Operating System Repair and Reinstall
  • Electronics Recycling
  • Technoogy Consulting
  • Technical Assistance

Assistance with RIT Applications 

  • RIT Cisco Anyconnect VPN
  • RIT McAfee
  • RIT Gmail Accounts
  • Mobile Device Setup

Residential Network & Wireless Support

  • Network troubleshooting
  • Wired & Wireless setup
  • Additional IP Requests
  • Secured Networking Enforcement
Note: Resnet does not support or install Pirated (Illegally Obtained) Software. Any licensed software must have the original product key and packaging.