Service Request

The following forms are available online as Adobe Acrobat (PDF) files:

The Service Request is the most important document we use to facilitate new and changed Service Requirements. The service request is used for:

  • New services - to install new telephones
  • Disconnect service - to remove existing telephones
  • Moves - to relocate existing telephones
  • System changes - to change features, ie. Coverage
  • Renovations - to rearrange and/or enlarge space which affects walls where existing telephones are located and new telephones will be required.

The Service Request is pre-numbered and one service request is enough to do all the work you want done at one time. There are costs associated with most of the Service Requests; however, we provide feature changes and name changes at no cost.

After completing the Service Request, return the white and yellow copies to Communications Services via the ITS Service Desk; keep the pink for your department. For those printing and using an online form, be sure to make a copy of your request before submitting the information to Telecommunications Service.

  • Interoffice Mail to: ITS Service Desk Building 7b
  • Fax to: ITS Service Desk 5-5600

Our staff will contact the submitter to confirm work and to give a Service Request number assignment as a reference.

Service Requests are generally completed within 2 weeks of receipt of completed form.