UC4 Job Scheduling Services

UC4 logs will be purged every 30 days.
UC4 history will be stored as long as possible. If there is a potential resource or performance impact, the UC4 Administrator will adjust the history threshold.
Applications where UC4 needs to directly access it's database, the database password will be required. The UC4 Administrator will contact the application owner directly to obtain the database password.
The owner for the requested application will need to approve the final role and privileges before access will be provided into the designated UC4 environment.

New Customers:

To request the UC4 Job Scheduling service for the first time or have questions, customers should contact the ITS Service Desk.

Existing Customers:

End users who have view access should first contact their Application Administrator if they experience issues.
If the issue is not resolved, the Application Administrator should contact the UC4 Administrator in the ITS Data Center by sending an email to: ITS TSS Data Center Operations Team