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Set up delegate access in Microsoft Entourage 2004

Before you set up delegate access in Microsoft Entourage 2004, you must set up the correct privileges in the principal's account.

Microsoft Entourage 2004 (or version 11) is required for this action. Entourage 2004 is part of Microsoft Office 2004.

The person who is granting you access to his or her Exhange mailbox is the principal; you are the delegate when you are given that access. You must set up the access permissions for delegation in the principal's account. This currently requires a Microsoft Windows computer running Microsoft Outlook, or Microsoft Outlook 2001 in "Mac OS classic" (see Set up an Exchange account in Microsoft Outlook 2001):

You only need to use Microsoft Outlook on Windows or Outlook 2001 when you are changing the delegation permissions for a principal's account. This typically does not happen often, so your need to for either of these programs -- or a separate computer -- is smaller.

  1. Launch Microsoft Entourage 2004.
  2. Click on "Account Settings" in the Entourage menu, to the right of the Apple menu. The "Accounts" window opens.
  3. Click on the "Exchange" tab in the "Accounts" window.
  4. Double-click on your Exchange account in the list of accounts. The "Edit Account" window opens.
  5. Click on the "Delegate" tab in the "Edit Account" window.
  6. Click on the "Add" button to add a new principal. A dialog sheet appears.
  7. Enter the RIT user name of the principal who granted you delegate access in the dialog sheet, and then click the "OK" button. The "Choose Mailbox" dialog box appears.
  8. Select the principal's name from the list in the "Choose Mailbox" dialog, and then click "OK" to proceed. You will return to the "Edit Account" window.
    There should only be one name in the list, but you may occasionally see several names that match the user name you entered above.
  9. Click the "OK" button in the "Edit Account" window.
  10. Press "OK" to close the dialog that appears to explain that the principal's data is synchronizing.
  11. Click the close box in the upper left corner of the "Accounts" window to close it.

That's it; you have added the principal to Entourage 2004. The data for that account mailbox begins synchronizing immediately. It may take some time for all the data to appear in Entourage. See the Delegate access in Microsoft Entourage 2004 page for more details on how delegate access works.