Support policy FAQ

ITS has some support policies that relate directly to Macintosh users at RIT.

Q: What is MacTech mailing list?
A: See MacTech mailing list.
Q: What maintenance routines are run by Mac OS X?
A: See Mac OS X maintenance scripts.
Q: How do I rebuild the Mac OS X 'whatis' database?
A: See Rebuild Mac OS X whatis database.
Q: How do I submit product feedback to Apple?
A: See Apple product feedback.
Q: Where should I put applications in Mac OS X, and can I move them?
A: See Where to put applications in Mac OS X.
Q: What is an Open Firmware password, and how can it protect my computer?
A: See Open Firmware password.
Q: Can ITS help recover data from disks I use in my Macintosh?
A: See Disk repair.
Q: Is AppleTalk routing supported on the RIT campus network?
A: See AppleTalk support statement.
Q: How do I prepare my Macintosh for service by ITS staff?
A: See Prepare a Macintosh for ITS service.
Q: Can I copy the "System Folder" from my installer CD to my hard disk?
A: See Never copy a System Folder from a system installer CD.
Q: How can I use Mac OS X and RITŒs Directory Services?
A: See Mac OS X and RIT Directory Services.
Q: What is AppleCare Auto Enroll?
A: See AppleCare Auto Enroll.
Q: How do I connect to the RIT Wi-Fi Protected Access network with Mac OS X?
A: See Connect to the RIT Wi-Fi Protected Access network with Mac OS X.
Q: Where can I find the most recent updates made to your Macintosh desktop support site?
A: See Recent updates.

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Keywords: support policy

Question: What is Support policy FAQ?

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