E-mail @ RIT

RIT provides an e-mail address and account for all students, faculty, and staff. This e-mail account is created when you receive an RIT computer account.

ITS Services for RIT: When ITS sets up a computer for any RIT faculty or staff, the computer will come with the e-mail client already installed, and the appropriate spyware protection, virus protection, and firewall settings. This service is also provied for any upgrades.


Setting Up E-mail	Setting Up Your E-mail Client on Microsoft Exchange	Set-up documentation for Outlook on Windows, Entourage and Apple Mail on the Mac, and Wireless (including Blackberry & Pocket PC)
	Exchange Mail Client Settings Quick Reference Guide	All you ever wanted to know and more about seting up any MAPI, IMAP, and POP mail clients.
	Students: Getting Connected to RIT, Resnet Guide	Information for new students to get their computers set-up, connected to the RIT network, and basic information for student email at RIT.

Using E-mail	E-mail Addresses at RIT	Your RIT computer account has at least one e-mail address associated with it. Depending on the options you have set up at start.rit.edu, you may have more e-mail addresses. Learn more about e-mail addresses at RIT, including other RIT mail systems.

	Using start.rit.edu	Use start.rit.edu, among other things, to: change your e-mail preferences (set forwarding, personalize, and publish preferences) manage your identity preferences (what can be seen by RIT Employees, the entire RIT Community, and the entire world) update your contact information (used in the campus LDAP directory)

	Using mymail.rit.edu	As an alternative to using an e-mail client such as Outlook or Entorage, you can always access your e-mail using the web (called "Outlook Web Access") by going to mymail.rit.edu -- this is especially useful when you're on the road!

	Welcome to Exchange	This is a primer ( PDF file) on using Microsoft Exchange e-mail at RIT. Important topics covered include e-mail quaotas, calendaring, using the out-of-office assistant, managing your e-mail in local forlders, and using the Global Address List (GAL).
	Using Outlook for Windows with RIT's Exchange Environment	This is another primer on using Microsoft Exchange e-mail at RIT (for Windows users). Important topics covered include e-mail quaotas, calendaring, using the out-of-office assistant, managing your e-mail in local forlders, using public folders, and using the Global Address List (GAL).
	Using Macintosh E-mail	Here are a collection of links, a sort of primer, but Macintosh oriented.

	Using RIT's Directory Services	RIT provides an on-line directory that allows you to search for contact information related to people connected with the campus. The RIT Directory uses LDAP (Lightweight Directory Access Protocol), which is a common method for mail programs to look up e-mail addresses.

	Tiger File Exchanger	Do you have large files to sent to your RIT colleagues? Instead of bogging down your mailbox and using up your mailbox quota, this might be the right tool for you.

Protecting Yourself	Spam Filtering	Your e-mail (on Exchange) is protected daily from HUGE volumes of spam. If the spam filter cannot clearly determine if an e-mail sent to you is spam, it will quarantine it and then send you an e-mail report of any questionable e-mail quarantined in the last 24 hours. You will be able to review this list and decide whether to release any e-mail from quarantine to be delivered to your inbox. This is where you can find more information about the Spam Filtering service provided by ITS.
	Spam FAQ	Answers to your questions about spam filtering, including what to do about spam that makes it past the filters.

	Spyware Protection	Windows Users: Protect your computer from spyware. Learn more about what spyware does and where to download a tool to protect yourself from spyware. (Mac users: no spyware protection software currently exists for the Mac platform.)

	Virus Protection	A common way to get a computer virus is through e-mail. Use McAfee VirusScan software to protect computer and always remember to keep your virus definitions current to continue protecting your computer from viruses.

	VPN	Cisco VPN - use for a secure connection to RIT and RIT applications.

Getting Help	ITS HelpDesk	Contact the ITS HelpDesk for more help.

Related resources

E-mail & Directory Services Maintenance Schedule	Maintenance schedule for E-mail and Directory Services.

Information Security	Keeping your computer and information secure is extremely important. This will bring you to the Information Security website where they provide information on securing your computer and privacy.

ITS Supported Services	This is where to go for more information on computer-based services that ITS provides the RIT community.

Getting Help	Still need help? Here's where to find contact information for the ITS HelpDesk where all you computing questions can be asked.