RIT
Systems and Technologies

Email and Directory Services Maintenance Schedule

Fixed Maintenance Window Operational Maintenance Window Emergency Maintenance Window
Timeframe Sunday 3:30 a.m. - 7:00 a.m. 3:30 a.m. - 7:00 a.m. Monday - Saturday Any time
Type of Work includes but not limited to: Restructuring of database, version upgrades, hardware and software reconfigurations Rebooting a system, applying security patches, minor hardware or software configurations Hardware or software failure, system crash, security related issues.
Communication OUTechlist OUTechlist, ITSTechlist Allstaff, RITstaff

For more information Please contact the ITS Service Desk
  • Phone Support: (585) 475-HELP or 475-2810 (TTY)
  • Email: helpdesk@rit.edu
  • Web Address: https://www.rit.edu/its/help/
  • In Person: Gannett Building, Room 7B-1113