Exchange Mail Client Settings Quick Reference Guide

MAPI clients

MAPI clients include all versions of Microsoft Outlook -- but not Outlook Express -- on Microsoft Windows platforms, as well as Microsoft Outlook 2001 for Mac OS classic. No other mail programs are known to use MAPI at this time; if your mail program is not listed above, see the "IMAP and POP mail clients" section, below.

Exchange server	mapi-server.rit.edu
Domain	MAIN (or "main.ad.rit.edu")
Username	Your RIT account username
Password	Your RIT account password

Note: MAPI connections are only available from off-campus when you are connected through VPN. You may also use Outlook Web Access (OWA) to access your e-mail from the internet or set up your client with an IMAP connection to access your email. See the "IMAP and POP mail clients" section below for the IMAP settings.

IMAP and POP mail clients

IMAP and POP clients include:

Microsoft Outlook Express on Microsoft Windows (see Setting up Outlook Express for Windows) and Apple Mac OS
Apple Mail on Apple Mac OS X (see Setting Up Apple Mail)
Microsoft Entourage 2001/v.X on Apple Mac OS X (see Setting Up Microsoft Entourage v.X; note that Setting Up Microsoft Entourage 2004 is different because it communicates with Exchange via WebDAV, rather than IMAP)
Netscape/Mozilla mail clients (see Setting up Netscape 4)
Microsoft Outlook -- for non-MAPI connections (see Setting Up Outlook 98 & 2000 and Setting Up Outlook 2002)

We suggest the use of the IMAP mail protocol over POP for mail clients which support both. IMAP has several advantages, not the least of which is the ability to use more than one computer to check the same RIT mailbox. This is helpful when you have a laptop and desktop computer, or an on- and off-campus computer.

A mail program—when set up for IMAP communication—will maintain a live link to your RIT mailbox. It is rare to find an IMAP mail program that does not also support an off-line mode as well as the live link to your mailbox. An off-line mode lets you read and compose e-mail even when you are not connected to the Internet — and then synchronize when you can connect again. That keeps your computer's understanding of your mailbox in step with what is currently on RIT's servers.

Incoming mail server	mymail.rit.edu
Incoming mail server	Requires SSL/TLS for secure connections Requires RIT account
Username	Your RIT account username
Password	Your RIT account password
E-mail address	Your RIT account e-mail address (such as "abc1234@rit.edu")
Outgoing mail server	mymail.rit.edu
Outgoing mail server	Requires SSL/TLS for secure connections Requires RIT account (See "smtp-server.rit.edu" and ISP notes below)
Username	Your RIT account username
Password	Your RIT account password
Outlook Web Access server (WebDAV access)	mymail.rit.edu
Domain	MAIN (or "main.ad.rit.edu")

Note: Some IMAP clients, such as Microsoft Entourage v.X (version 10.1.4 and later) support additional Exchange features and work with the OWA server.

Note: Some Internet Service Providers (ISPs) block outgoing mail traffic unless you use the ISPs mail servers. You may see this as a "relay error." If you are unable to use RIT's outgoing mail servers (see above), check with your ISP to determine the correct settings for outgoing mail on their network or connect to the RIT virtual private network.

Note: For IMAP/POP clients, you previously needed to use the RIT Certificate Authority. More information is available at the bottom of the Help Documents page.