The organization reads 'RIT' or 'Rochester Institute of Technology'
Under 'Mail & Newsgroups' -- Mail Servers
Change the outgoing mail server to: smtp-server.rit.edu
Outgoing mail server username should be their RIT Account name
Use SSL should be set to 'If Possible'
Highlight the current incoming server and click 'Edit' button
Check for mail every 30 minutes
On the 'IMAP' tab
'Mark it as deleted' is selected under 'When I delete a message'
Check 'Clean up (Expunge) inbox on exit'
That is all that should be selected; all other boxes should have the check marks cleared. Click 'OK' to close the window.
Under 'Mail & Newsgroups' -- Formatting
'Use the plain text editor to compose messages' should be selected
'Ask me what to do if the message has HTML formatting' should be selected in the second section
Click 'OK' and close preferences
Make sure that LDAP is setup, if not set it up
Open the Address Book by choosing 'Communicator' and then 'Address Book' from the toolbar
If you do not the RIT Directory Server listed do the following:
Click 'File' and then 'New Directory'
Description = RIT LDAP
LDAP Server = ldap.rit.edu
Search Root=ou=People,dc=rit,dc=edu
Port = 636
Secure is checked, click 'OK' to close the window
Close out of the Address Book
Setup their client to check addresses against LDAP:
Go to edit\preferences
Select 'Mail & Newsgroups' -- Addressing
Under the 'Look for addresses in the following' section make sure that both 'Address Books' and 'Directory Server' w/RIT LDAP from the pull-down menu are selected.
Under the 'Where there are multiple addresses found' section select 'Show me a list of choices'
Setup the Exchange Account
Click the following in edit\preferences
Under 'Mail & Newsgroups' -- Mail Servers
Under 'Incoming Mail Servers'
Click the 'Add' button
Server Name = mymail.rit.edu
Server Type = IMAP server
User Name = your RIT Computer Account user name
Check remember password
Check for mail every 30 minutes
Click on the 'IMAP' tab
Check the box in front of 'Use secure connection (SSL)'
'Mark it as deleted' should be selected
Check 'Clean up -- Expunge inbox on exit'
That is all that should be selected, all other boxes should have the check marks cleared
Click 'OK' to go back to the Preferences window
Highlight their Exchange account and click the 'Set as Default' button and click 'OK' to close the properties window
Click on their 'inbox' under 'mymail.rit.edu' in the folder list and enter their password if prompted
If you receive the 'New Site Certificate' pop-up click 'Next' and then 'Next' again
When you reach the 3rd screen select 'Accept this certificate forever (until it expires)' and click 'Next'
Make sure the 'warn me' check box is unchecked and click 'Next'
Click 'Finish'
Click on the 'Get Message' button if you were not prompted for their password in the previous step