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Setting Up Exchange Mail for Outlook 2000

Before You Start

  • You will need the Office 2000 CD
     
  • MAPI connections are only available from off-campus when you are connected through VPN (link to VPN). You may also use Outlook Web Access (OWA) to access your e-mail from the internet or set up your client with an IMAP connection to access your email. If specific instructions for your client are not listed you may use the Quick Reference Guide for Exchange Mail.
     
  • Once you change the installation type you will no longer be able to access mail accounts outside of an Exchange environment.
     
  • Please update your office product at http://www.officeupdate.com/ProductUpdates/

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Change the Installation Type

  1. Open Outlook
  2. Click on 'Tools' and then 'Options'
  3. Select the 'Mail Services Tab'
  4. If you are going to access more than 1 Exchange e-mail account select "Prompt for profile to be used"
  5. Click 'Reconfigure Mail Support'
  6. On the E-mail Service Options page, select 'Corporate or Workgroup' and click Next
  7. Read the warning message and then click Yes. Outlook will close
  8. Start Outlook. The Windows Installer will start and install the required files
  9. Close Outlook




Setting up the Exchange Account Service

  1. Go to the Control Panel and double click the mail icon
  2. Click the 'Add' button
  3. Choose 'Microsoft Exchange Server' from the list and click 'OK'
  4. On the 'general' tab 
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    • Server = mapi-server.rit.edu
    • Mailbox = Your RIT account
    • * If your computer is not joined to RIT's Active Directory environment please see the Additional Screen Shots below *
    • Click the 'check name' button, you will notice that the server name changes - this is normal
    • After the name has been found click 'OK'
  5. Click the 'Add' button
  6. Choose 'Outlook Address Book' (if it's not already listed) from the list and click 'OK'
  7. On the 'Delivery' tab
    • Select your Exchange mailbox from the pull down menu and make sure it is not set to personal folders
  8. Go back to the 'Services' tab and Click Add, select Microsoft LDAP Directory and then click OK
  9. Fill out the LDAP information as follows
    • Directory Service Account = RIT LDAP
    • Server Hostname = ldap.rit.edu
    • Server Port Number = 636
    • Search Timeout = 120 seconds
    • UserName="uid=username,ou=people,dc=rit,dc=edu" (without the quotes and with your actual RIT account name for username)
    • Password = the RIT account password
    • Search Base = "ou=People,dc=rit,dc=edu"
  10. Click 'OK'
  11. Click 'OK' again to return to the Control Panel
  12. Open Outlook and say 'Yes' to creating new shortcuts if you are prompted

Setup the Address Book (if you have contacts on the Exchange server)

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  1. Right click on the Contacts under the Exchange account and choose properties
  2. Click on the 'Outlook Address Book' tab
  3. Make sure that the check mark IS in front of 'show this folder as an e-mail address book'
  4. Click 'OK'
  5. Right click on the Contacts under Personal Folders and choose properties
  6. Click on the 'Outlook Address Book' tab
  7. Make sure that the check mark is NOT in front of 'show this folder as an e-mail address book'
  8. Click 'OK'
  9. Click on Tools and then choose Services
  10. Click on the 'Addressing' tab
  11. Under 'show this address list first' choose the 'Contacts' under the 'Outlook Address Book' entry
  12. Under 'keep personal addresses in' choose 'Contacts'
  13. Under 'when sending mail, check names using these address lists in the following order' move 'Contacts' up to the top of the list, followed by RIT LDAP and then the GAL.
  14. Click 'OK'
  15. Open the address book and verify that the contacts are showing

If you are accessing more than one Exchange Account

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  1. Open Outlook
  2. Click on 'Tools' and then 'Options'
  3. Select the 'Mail Services Tab'
  4. If you are going to access more than 1 Exchange e-mail account select "Prompt for profile to be used"
  5. Close Outlook
  6. Go to the Control Panel and open the mail icon
  7. Click 'Show Profiles'
  8. Click the 'Add' button and setup the second profile for the other account; name it appropriately
  9. When you reopen Outlook you should be prompted for the account you would like to access

Additional Screen Shots

  • This is the dialog box you will see if your computer is
    not joined to RIT's Active Directory environment
  • Due to how Exchange performs authentication, if your
    computer is not joined to RIT's Active Directory environment
    you will be prompted for your credentials multiple times
    throughout a given session

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