MAPI connections are only available from off-campus when you are connected through VPN (link to VPN). You may also use Outlook Web Access (OWA) to access your e-mail from the internet or set up your client with an IMAP connection to access your email. If specific instructions for your client are not listed you may use the Quick Reference Guide for Exchange Mail.
Once you change the installation type you will no longer be able to access mail accounts outside of an Exchange environment.
If you are going to access more than 1 Exchange e-mail account select "Prompt for profile to be used"
Click 'Reconfigure Mail Support'
On the E-mail Service Options page, select 'Corporate or Workgroup' and click Next
Read the warning message and then click Yes. Outlook will close
Start Outlook. The Windows Installer will start and install the required files
Close Outlook
Setting up the Exchange Account Service
Go to the Control Panel and double click the mail icon
Click the 'Add' button
Choose 'Microsoft Exchange Server' from the list and click 'OK'
On the 'general' tab
Server = mapi-server.rit.edu
Mailbox = Your RIT account
* If your computer is not joined to RIT's Active Directory environment please see the Additional Screen Shots below *
Click the 'check name' button, you will notice that the server name changes - this is normal
After the name has been found click 'OK'
Click the 'Add' button
Choose 'Outlook Address Book' (if it's not already listed) from the list and click 'OK'
On the 'Delivery' tab
Select your Exchange mailbox from the pull down menu and make sure it is not set to personal folders
Go back to the 'Services' tab and Click Add, select Microsoft LDAP Directory and then click OK
Fill out the LDAP information as follows
Directory Service Account = RIT LDAP
Server Hostname = ldap.rit.edu
Server Port Number = 636
Search Timeout = 120 seconds
UserName="uid=username,ou=people,dc=rit,dc=edu" (without the quotes and with your actual RIT account name for username)
Password = the RIT account password
Search Base = "ou=People,dc=rit,dc=edu"
Click 'OK'
Click 'OK' again to return to the Control Panel
Open Outlook and say 'Yes' to creating new shortcuts if you are prompted
Setup the Address Book (if you have contacts on the Exchange server)
Right click on the Contacts under the Exchange account and choose properties
Click on the 'Outlook Address Book' tab
Make sure that the check mark IS in front of 'show this folder as an e-mail address book'
Click 'OK'
Right click on the Contacts under Personal Folders and choose properties
Click on the 'Outlook Address Book' tab
Make sure that the check mark is NOT in front of 'show this folder as an e-mail address book'
Click 'OK'
Click on Tools and then choose Services
Click on the 'Addressing' tab
Under 'show this address list first' choose the 'Contacts' under the 'Outlook Address Book' entry
Under 'keep personal addresses in' choose 'Contacts'
Under 'when sending mail, check names using these address lists in the following order' move 'Contacts' up to the top of the list, followed by RIT LDAP and then the GAL.
Click 'OK'
Open the address book and verify that the contacts are showing
If you are accessing more than one Exchange Account
Open Outlook
Click on 'Tools' and then 'Options'
Select the 'Mail Services Tab'
If you are going to access more than 1 Exchange e-mail account select "Prompt for profile to be used"
Close Outlook
Go to the Control Panel and open the mail icon
Click 'Show Profiles'
Click the 'Add' button and setup the second profile for the other account; name it appropriately
When you reopen Outlook you should be prompted for the account you would like to access
Additional Screen Shots
This is the dialog box you will see if your computer is
not joined to RIT's Active Directory environment
Due to how Exchange performs authentication, if your
computer is not joined to RIT's Active Directory environment
you will be prompted for your credentials multiple times
throughout a given session
