Network Communications Services provides telephony, computer networking, and infrastructure for video services across campus, including in the residence hall facilities.
Computer access to much of the “on-line” services of the Institute and the Internet are made either through wired Ethernet jacks located in offices, classrooms, labs, residence halls and apartments and many common areas around campus or through wireless access in selected locations. Connectivity to the network requires each community member to register their computer and obtain an IP (Internet Protocol) address associated with their RIT User Account.
In addition to day-to-day maintenance, repair and installations, the Network Communications group plans for and supports specialized applications and technologies that are a vital part of educational and research endeavors on he campus. The newest information technologies – from wi-fi connectivity to VoIP configurations - are engineered, installed and operated by Network Communications staff.
Campus Networking Services include:
Wired Jack Network Connections and Capabilities
The wired connections vary with the model of the network equipment in a particular location. These are predominantly Fast Ethernet or Gigabit Ethernet with connections at 100/1000 Mb/s (Megabits per second.) These wired 100/1000 Mb/s connections are reliable and provide the best performance and quality of service. Network devices attached to the wired network are required to be registered.
Wireless Network (WiFi) Connections and Capabilities
RIT has an extensive wireless network which allows users to access the network from many public spaces and classrooms. Wireless connectivity should not be considered a replacement for wired jacks for connectivity to the network for purposes where reliability, performance and consistent connections are required. A good rule of thumb is that if a device is stationary - use a wired connection.
- How to Access RIT’s Wireless Network
- RIT Guest Wireless Access
- Frequently Asked Questions
- Connecting to Wireless (Desktop/Laptop OS)
- Connecting to Wireless (Mobile Devices)
- Connecting to Wireless (Game Consoles)
- Note for media streaming devices
RIT's network backbone is all Redundant Ten Gigabits/second fiber optic links. Uplinks for user edge switches are either 1Gb/s or 10Gb/s - though most are being moved to 10Gb/s.
Internet Service Providers (ISPs)
Much like your Cable or DSL connections at home, RIT connects to its own Internet Service Providers (ISPs) to provide Internet access to the community. We connect to our three ISPs through multiple points on the RIT campus network as well as to the research and education (R&E) network, Internet2, for scholarly activities with other Internet2 member sites.
Each of the ISP connections is a burstable 10Gb/s but each is rate limited to the ISP at the current (and generally increasing annually) contract rate based on budget and need.
Virtual Private Network (VPN)
While using an Internet Service Provider (ISP) such as Road Runner, DSL, AOL, or other ISP's, VPN will allow you to securely connect to the RIT network from home or another remote location. This is required for access to some RIT-only applications.
Residence Halls and Apartments
Each residence hall room is equipped (typically) with a wired Ethernet jack for each resident. These connections are directly connected through our backbone to the on-line services and the Internet. Typically the connections are 100/1000Mb/s connections.
The primary exceptions for this are The Riverknoll apartments. Riverknoll has no RIT network connections. Internet connectivity must be obtained through a service provider such as Time Warner. Housing Operations may have additional information on connecting to these services.
Telephony Services include:
- Managing the RIT owned switching system, related management of system adjuncts, wire cable infrastructure, trunking and networks
- Traffic analysis
- Customer services such as repair services for faculty, staff and student telephones
- Consulting with RIT departments and colleges about major changes to their telecommunications system due to remodeling or renovations when structural changes are made in a building.
- RIT Directories
- Dialing Instructions
- Dialing Features
- Financial Information
- Moves, Additions & Changes
- Renovations & Projects
- RIT Extension to Cellular User Guide
- RIT Messenger System
- Service Level Guidelines
- Telephone & Repair Services
- Telephone Coordinators
- Student Services
For problems with telecommunications or network performance, connections or other related issues/questions should be directed to the ITS Service Desk 5-5800 and 5-2810 (TTY)