Wireless Overview Content

Wireless Network

RIT Wireless Network

ITS operates over 3,500 access points on the academic and residential sides of campus. We provide Wi-Fi 802.11 AGN operating on 2.4GHz and 5GHz spectrums. 

For RIT users with a RIT Computer Account such as students, faculty, and staff:

  • RIT Preferred for all devices
  • RIT-Legacy No encryption; only for devices that do not support WPA2 Encryption (802.1X Authentiction) such as some game consoles and media streaming devices

For guests visiting the RIT campus:

  • RIT-Guest Preferred for all campus visitors
  • eduroam – Only for use by individuals from participating eduroam institutions who are visiting the RIT campus.  RIT users cannot use this network.

Most users connecting from a Windows, Mac OS, and Linux should connect to the wireless network: RIT. Game consoles and media streaming devices might not support WPA or WPA2 enterprise encryption, so they will need to be manually registered on start.rit.edu and use wireless network RIT-Legacy

Students are not allowed to host their own wireless networks.

RIT Computer Account management, such as password reset and device registration can managed at start.rit.edu.

 

Connecting to the RIT Wireless Network

In order to connect to RIT's wireless network, you must first have an active RIT Computer Account.

ITS Managed Computers will receive the correct wireless setting automatically. If you are unable to connect from an ITS Managed Computer, please contact ITS.

Mobile Devices:

iPhone / iPad / iPod

Android Phone / Tablet

Windows Computers

Windows 7

Windows 8 & RT

Mac Computers

Mac OS X

Game Consoles and other Devices

Connecting to Wireless (Game Consoles)

Media streaming devices*

*Standard Messaging Rates Apply. RIT is not responsible for any mobile carrier charges. For more details visit:  RIT Network Code of Conduct

 

Legacy Devices

ITS is continually attempting to move RIT network resources to a more secure model that will benefit the entire campus. However, if your device is not capable of WPA2 Enterprise (802.1X Authentication), then it will need to connect to the unencrypted SSID, RIT-Legacy.

 

RIT Wireless Network Security

The RIT wireless network has the network name, also known as an SSID, called "RIT.” In order to use the wireless network, computers or devices should first be registered at start.rit.edu.  The RIT wireless network is available on all of RITs campus wireless access points in academic buildings, residence halls, and apartments.

After registering your device, you will then be required to authenticate, or log in, to connect; it is not an open network. It provides a level of additional security through encryption especially to allow you to safely login with your RIT computer account username and password of your wireless network transmissions. Its primary feature is to prevent unauthorized use of RIT resources through authentication so that people who need to use the network do so with a high quality of service and safety.

However, you should still be cautious about transmitting personally-identifiable or RIT's confidential information to Web sites and other systems that do not offer their own encryption, such as afforded by Secure Sockets Layer (SSL) or Transport Layer Security (TLS) or other means. Both SSL and TLS, for example, are traditionally indicated as a lock icon in a Web browser window. If you currently use VPN to access campus applications when on the wireless network, please continue to do so with "RIT."

Troubleshooting

If you are able to configure the appropriate settings but you still cannot connect to the RIT wireless network with WPA, we recommend that you attempt the following steps:

  1. Consult the manufacturer's documentation to determine if your wireless network card or adapter (which may be internal or even integral to your computer) supports WPA. Much of the information can be located on the vendor's Web site. If you discover your device doesn't support WPA you may want to consider purchasing one that does.
  2. Update your device driver software. Updating the device drivers can bring you added functionality, as well as alleviate known technical problems. You can locate the most up-to-date software from the company that manufactured your computer or its wireless network card. Some links to common vendors are:
  3. Contact ITS, your system administrator, or IT support organization for assistance.

 

FAQs

How does using an authenticated wireless network benefit me?

The primary feature of an authenticated wireless network is to prevent unauthorized use of RIT resources, through authentication, so that the members of the RIT community who need to use the network do so with a high quality of service and safety. So individuals without a RIT username and password cannot connect to the RIT wireless network. It also provides a level of additional security through encryption of your wireless network transmissions.


Are there places on campus where a visitor can access wireless?

Visitors to campus can connect to the RIT-Guest wireless network in all campus buildings.  Please note that in order to register on the RIT-Guest, visitors must be able to provide a 10-digit cell phone number that is capable of receiving text messages. 


Is RIT tracking my use of wireless?

The primary purpose of implementing authentication on the wireless network is to protect the resource. Network records are and will continue to be collected. The authentication information is one data point that will assist in identifying the source of network traffic and issues. RIT intends to use this information to manage network usage, not to track individuals who use the network.


Will connecting to wireless network serivce cost me anything?

No, there is no charge associated with this service.


May I use my own personal wireless router?

No, RIT Housing Operations now prohibits personal wireless routers. This excludes the RIT Inn and Conference center as well as Riverknoll Apartments (click here for more info). as RIT wireless is not currently provided in those locations. Wired routers are still allowed, as are wireless routers that have the wireless radio disabled entirely.


Why does my computer sometimes get disconnected from the access point?

Certain appliances affect the transmissions from the access point, most often microwave ovens and cordless telephones.


 

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Contact ITS

ITS is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-HELP [4357]
Fall Hours:

Monday - Thursday: 7:30 A.M. - 9:00 P.M.
Friday: 7:30 A.M. - 5:00 P.M.
Saturday - Sunday: Noon - 5:00 P.M.