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Network Communications

Network Communications provides telephony, computer networking, and infrastructure for video services across campus, including in the residence hall facilities.

Computer access to much of the “on-line” services of the Institute and the Internet are made either through wired Ethernet jacks located in offices, classrooms, labs, residence halls and apartments and many common areas around campus or through wireless access in selected locations. Connectivity to the network requires each community member to register their computer and obtain an IP (Internet Protocol) address associated with their RIT User Account.

In addition to day-to-day maintenance, repair and installations, the Network Communications group plans for and supports specialized applications and technologies that are a vital part of educational and research endeavors on he campus. The newest information technologies – from wi-fi connectivity to VoIP configurations - are engineered, installed and operated by Network Communications staff.

Telephony Services include:

  • Managing the RIT owned switching system, related management of system adjuncts, wire cable infrastructure, trunking and networks
  • Traffic analysis
  • Customer services such as repair services for faculty, staff and student telephones
  • Consulting with RIT departments and colleges about major changes to their telecommunications system due to remodeling or renovations when structural changes are made in a building.

Campus Networking Services include:

  • Wired Jack Network Connections and Capabilities

    The wired connections vary with the model of the network equipment in a particular location. These are predominantly Ethernet or Fast Ethernet with connections at 10/100 Mb/s (Megabits per second) but select, newer installations are Gigabit Ethernet at 1,000Mb/s. These wired 10/100/1000 Mb/s connections are reliable and provide the best performance and quality of service.

  • Wireless Network (WiFi) Connections and Capabilities

    The wireless (a/k/a WiFi) connections on campus also vary in vintage but typically are IEEE 802.11b/g radios operating in the 2.4GHz frequency range. These connections are less reliable as they depend on having a good, clear signal path back to the radio (wireless Access Points) which are sparsely distributed about campus. Wireless connectivity should not be considered a replacement for wired jacks for connectivity to the network for purposes where reliability, performance and consistent connections are required.

  • Network Backbone

    The RIT network backbone consists of mostly 1 Gb/S and 10Gb/S (Gigabits per second) fiber optic links interconnecting the RIT Campus. The few remaining pieces of older equipment that are connected by 100Mb/s fiber optics are planned for upgrades soon

  • Internet Service Provider

    Much like your Cable or DSL connections at home, RIT connects to its own Internet Service Providers (ISP) to provide Internet access to the community We connect to our ISPs through multiple points on the RIT campus network. These multiple connections provide commodity Internet connectivity (a/k/a The Internet) with a secondary, back-up connection and to the research and education (R&E) network, Internet2, for scholarly activities with other Internet2 member sites.

    Currently the connections to RIT’s ISPs are 400Mb/s for the primary, commodity Internet connection, 45Mb/s for the backup/secondary connection and 200Mb/s for the Internet2 connection. These connections are made via Gigabit Ethernet connections for the 400Mb/s and 200Mb/s connections and a T3 connection for backup.

    RIT owns and operates its own Dense Wave Division multiplexing (DWDM) network for connecting the Gigabit Ethernet connections to our ISPs. The DWDM network (as configured) has the carrying capability of 32 each, 10Gb/s channels (lambdas) to points of interest to the RIT community.

    For those off-campus community members with computers but without Internet access RIT offers Dialup IP remote Internet service through a pool of 192 modems operating at 56 Kb/s For those with cable or DSL service at home most of the on-line services are available directly though the Internet. Some RIT services may require a secure connection through VPN (Virtual Private Network.)

  • Residence Halls and Apartments

    Each residence hall room is equipped (typically) with a wired Ethernet jack for each resident. These connections are directly connected through our backbone to the on-line services and the Internet. Typically the connections are 10/100Mb/s connections, but many newly upgrade connections are 10/100/1,000Mb/s.

    The primary exceptions for this are The Riverknoll apartments and the Racquet Club Mid-rises. Riverknoll has no RIT network connections. Internet connectivity must be obtained through a service provider such as Time Warner or through Dial-UP IP services. Housing Operations may have additional information on connecting to these services. The Racquet Club Complex is attached to the main RIT network via a wireless link with a carrying capacity of 54Mb/s.

Additional Information

Getting Assistance

For problems with telecommunications or network performance, connections or other related issues/questions should be directed to the ITS Service Desk 5-5800 and 5-2810 (TTY)