RIT Messenger System: Training
The information contained on this site will guide you through the procedures needed to make RIT Messenger work for you. There are several instructional guides that give detailed information about accessing the system and using the numerous features available to our subscribers.
Please take a moment to look through the site and use the information provided as a guideline through a process that can help you, your staff and peers engage in your work more productively and efficiently. Messages you compose and the response time you implement using the RIT Messenger System will reflect you, your business, and your department and will include relevant information for your community. That in itself is a powerful motive to take the tools provided and build them into something that you can be proud of and that will reflect your best and most professional image.
Best of luck to you.
RIT Telecommunications Services
Training Topics:
- Changing Passwords
- Extended Message Retention Time
- Making the RIT Messenger Voice/TTY System Work For You
- Considerations for TTY Users
- User's Manual
- Quickchart
Navigation
- RIT Messenger System
- Communications Directory *
- Dialing Instructions
- Equipment
- Features
- Financial Information
- Managed Network Device Standard
- Moves, Adds & Changes
- Renovations & Projects
- RIT Messenger System
- Service Level Guidelines
- Telephone & Repair Services
- Telephone Coordinators *
- Service Request Form
- Student Services
- Connecting Using DialIP
- Network Support Glossary
- Network Infrastructure Links Page
- Wireless Computing
* requires an RIT Computer Account
Getting Assistance
For problems with telecommunications or network performance, connections or other related issues/questions should be directed to the ITS HelpDesk 5-5800 and 5-2810 (TTY)