Contact Rochester Institute of Technology / CQAS
For additional information contact:
Greg Evershed
Director of Business Development, KGCOE
Phone: 585.475.5442
Email:
greg.evershed@rit.edu
Donald Baker
Executive Director, CQAS
Phone: 585.475.5070
Email:
ddbcqa@rit.edu
Yellow Belt Training Program
During this interactive three day program, participants will begin in teams on specific
work related problems using the first four phases of the DMAIC process (Define, Measure,
Analyze, and improve). The outcome will be a set of recommendations from each team on
steps forward toward an improvement strategy for management’s consideration.
The following topics will be presented during the three day training session:
Lean Six Sigma Enterprise Approach to Improvement
This is an approach to process improvement that merges the complementary concepts and
tools from both Six Sigma and Lean approaches. The resulting approach will have greater
impact than one that centers on only Six Sigma or Lean. Participants will learn a short
history of each approach and how they can complement each other. They will be introduced
to the nine wastes, the Define, Measure, Analyze, Improve, Control (DMAIC) improvement
process, and some of the key tools associated with each stage.
Problem Solving Process/Tools
These tools help to define the problem, determine the root causes, and identifying and
implementing strategies for improvement. They are tools for to assist teams to
understand, organize information, and reach consensus.
Statistical Thinking
This method of thinking about processes is to note that all work occurs in a series of
connected processes; and that one primary objective of process improvement is reduction
of variation in these processes. Participants will be introduced to statistical thinking
with examples, and will learn how to become “process thinkers” to reduce variation in
their areas.
5-S and Visual Controls
Participants will learn what is involved in implementing a sustainable 5-S program. They
will be taught the steps in 5-S, what a 5-S audit should look like, and they will have a
classroom game exercise that will reinforce the center concept of 5-S and why it is not
simply a “clean-up” program. Participants will see examples of visual controls that will
stimulate their thoughts on how they can apply these concepts to real world situations
Change
Improvement involves change and change comes hard for some individuals. We will discuss
the reason why change fails and strategies to create an environment within which change
is accepted.
The expert Yellow Belt training program instructors include: