Contact Rochester Institute of Technology / CQAS

For additional information contact:

Greg Evershed
Director of Business Development, KGCOE
Phone: 585.475.5442
Email: greg.evershed@rit.edu

Donald Baker
Executive Director, CQAS
Phone: 585.475.5070
Email: ddbcqa@rit.edu
Yellow Belt Training Program

During this interactive three day program, participants will begin in teams on specific work related problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and improve). The outcome will be a set of recommendations from each team on steps forward toward an improvement strategy for management’s consideration.

The following topics will be presented during the three day training session:

Lean Six Sigma Enterprise Approach to Improvement

This is an approach to process improvement that merges the complementary concepts and tools from both Six Sigma and Lean approaches. The resulting approach will have greater impact than one that centers on only Six Sigma or Lean. Participants will learn a short history of each approach and how they can complement each other. They will be introduced to the nine wastes, the Define, Measure, Analyze, Improve, Control (DMAIC) improvement process, and some of the key tools associated with each stage.

Problem Solving Process/Tools

These tools help to define the problem, determine the root causes, and identifying and implementing strategies for improvement. They are tools for to assist teams to understand, organize information, and reach consensus.

Statistical Thinking

This method of thinking about processes is to note that all work occurs in a series of connected processes; and that one primary objective of process improvement is reduction of variation in these processes. Participants will be introduced to statistical thinking with examples, and will learn how to become “process thinkers” to reduce variation in their areas.

5-S and Visual Controls

Participants will learn what is involved in implementing a sustainable 5-S program. They will be taught the steps in 5-S, what a 5-S audit should look like, and they will have a classroom game exercise that will reinforce the center concept of 5-S and why it is not simply a “clean-up” program. Participants will see examples of visual controls that will stimulate their thoughts on how they can apply these concepts to real world situations

Change

Improvement involves change and change comes hard for some individuals. We will discuss the reason why change fails and strategies to create an environment within which change is accepted.

The expert Yellow Belt training program instructors include: