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Faculty
Dr. Donald D. Baker
Director of CQAS
Office: 14-2550
Phone: (585) 475-5070
Email: ddbcqa@rit.edu
Donald D. Baker is the Executive Director of the John D.
Hromi Center for Quality and Applied Statistics at RIT. He
is a consultant with industry, government, and educational
institutions in the areas of quality standards and the assessment
of quality systems. He is a certified Lean Six Sigma Black
Belt and also a certified Quality System Auditor through the
RABQSA International. He has worked with numerous organizations
to implement their Lean Six Sigma program and also has guided
many others in developing quality systems and documentation
for registration under the ISO 9000 Quality Standards. He
is a member of the US TAG to the ISO/TC 176 Committee, a member
of the Board of Directors of the Greater Rochester Quality
Council, and a Lead Reviewer and Vice President of the Board
of Directors for the Empire State Advantage: Excellence at
Work program (formerly the Excelsior Program). He has been
the Lead Reviewer for a number of private, educational, and
healthcare organizations that have applied for the New York
State ESA Program and Governor's Award for Excellence, which
are based on the Malcolm Baldrige Criteria for Performance
Excellence. He also serves as a Judge for the Ohio Quality
Award Program.
Dr. Baker has been Dean of RIT's College of Continuing Education
as well as Associate Dean of the College of Applied Science
and Technology, Director of the graduate program in Career
and Human Resource Development and Director of the Counseling
Center. He also served as a Senior Associate with the National
Center on Education and the Economy while on leave from RIT.
He has conducted research on the literacy skills of workers
internationally, and on the education and skills expected
of high school graduates.
Dr. Baker received his BA in English from Trinity College
in Hartford, Connecticut, and the MEd, EdD and MBA from the
University of Rochester. He was elected a member of the Beta
Gamma Sigma Society and is an honorary member of the Senate
of the Budapest University of Technology and Economics.
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