The Role of Service in a Global Economy Explored in RIT Lecture
Dec. 7, 2005
by Michael Saffran
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Service and Technology in a Global Economy is the focus of a new lecture series beginning this month at Rochester Institute of Technology.
Terrence Matthews, co-founder and chairman of Mitel Networks Corp., a Canadian telecommunications firm, kicks off the series at 11 a.m. on Tuesday, Dec. 13. Matthews, founder of over 50 companies and developer of numerous hotels and golf courses in the U.K. and Canada, will discuss the role of service in the success of his business ventures. Free and open to the public, the lecture will be held in the B. Thomas Golisano College auditorium.
Future lectures in the series will feature speakers from industry, government and academia sharing advice on creating and delivering reliable customer-centered service to thrive in the “service revolution” in today’s business world. All lectures are open to the public.
WHAT: New lecture series—Service and Technology in a Global Economy
WHO: Terrence Matthews, co-founder and chairman of Mitel Networks Corp.
WHEN: 11 a.m. Tuesday, Dec. 13
WHERE: B. Thomas Golisano College auditorium (Building #70)
SPONSOR: College of Applied Science and Technology, Rochester Institute of Technology