Overcoming challenges leads to job satisfaction
The complexities of the health care system make the job of an information analyst at a major medical center demanding to say the least. However, Kimberly Baribeau Andersen ’85 (medical technology) finds the work immensely rewarding.
|Kimberly Andersen ’85|
She also embraces the challenge of being the only deaf person among 7,000 employees at Dartmouth-Hitchcock Medical Center in New Lebanon, N.H.
“I know I can do the job,” she says. “I love to work on problems because finding the solution provides a sense of pleasure for me. External rewards such as money are not enough to keep a person motivated.”
Deaf since birth, Andersen grew up in White River Junction, Vt., population 2,500. When it was time to choose a college, she had no hesitation.
“I chose NTID and RIT because they have the best support services for deaf students,” she says, “as well as career opportunities.”
Andersen joined Dartmouth-Hitchcock after graduating from RIT 21 years ago.
“RIT taught me how to work hard and be successful on the job,” she says. “And I also learned how to stand up and prove that I can do anything except hear. I believe that lesson is so important to increasing your potential for success, both personally and professionally.”
Andersen says that developments in technology over the past two decades have made a tremendous difference, both on the job and outside of work.
“Before we had e-mail and text messaging, I had to rely on the telephone relay system or TTY,” she says. “E-mail is much faster, and the Web is wonderful when I need to research something for my job."
“Sometimes I do get frustrated because I wish I would hear on the telephone, but now I use the cell phone for text messaging to communicate with my son, Thomas, friends and family. It’s especially important for emergencies or when traveling. I am so grateful we have this technology – it makes such a big difference."
Andersen’s love of challenges extends to her leisure time pursuits. She enjoys golf, skiing, white-water kayaking and entertaining friends with gourmet cooking.
“I believe the ability to span different worlds is a function of several things,” she says. “It’s a combination of curiosity, self-confidence, social skills and energy. I try to listen with my eyes and my heart. That’s why I’ve been successful.”